PrimeCare Medical Center

What can I say!! I paid $40 for my FMLA paperwork to be filled out by my Cynthia! She told me to be on the lookout for my job because they might send it back and ask for updated info. I said okay I’ll let her know so we can update it and fix it. I called a couple days later stating that she was right and if she could update the section and fax it back over to my job. The lady at the front desk (which is so sarcastic, rude, and not happy) says Cynthia said she’s not going to fill out the paperwork again because she doesn’t know and it’s just an estimation. I explained to her what days I wanted her to put since I KNOW MY CONDITION AND ADJUSTED IT TO HOW MANY TIMES A MONTH I CAN BE OUT FOR! I didn’t pay $40 for nothing just because she doesn’t want to fix it or she doesn’t know. Obviously that’s why we did it together to figure out what days work best for ME! I had another nurse and I loved her from the first time we met. Now I have Cynthia as my nurse and she’s a little off. I don’t think she knows what she’s doing and she acts a little incompetent. It’s sad I had to get the manager involved and I hope she’s willing to fix this because that’s unacceptable behavior and no way to treat a patient! If your so called a nurse your job is to help & fix the problem! So if your thinking about coming here, find somewhere else. They have new people every week it seems like! Very unorganized, old & the energy there is weird and dark! UPDATE: I spoke to my job and had them explain to me what the issue was and it was all miscommunication. I called the center to explain to them why it wasn’t approved and that it needed to be BRIEFLY EXPLAINED in the paperwork! Ms. Cynthia states that she’s NOT going to explain and that my symptoms hasn’t increased! I explained to her my symptoms have gotten worse because of stress, sleep etc! Don’t tell me my symptoms hasn’t been increased when we’ve spoke multiply times about it! Just unprofessional and sickening! Please recommend another nurse or facility because I can’t make this up!