This business is Established — a decent presence with 80 reviews and a 4.7★ rating, though not yet among the top-ranked providers in this area.
A 4.7★ rating from 80 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM
Early customers note professional inspections and fair, itemized quotes.
Limited history — request references from recent projects before signing.
Those seeking clear communication and quality workmanship on a major investment.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Paid to have roof and gas exhaust vents replaced, and my house was left with carbon monoxide issues. Roofers broke off section of elbow turning vent for furnace to exterior vents and the outside vent couldn't be raised above the roof leaving it almost fully in the attic. Heard them say "It's not like she's going to use it any time soon" but didn't realize what was transpiring at the time. Later found out the vent pieces for the water heater were taped to hold them together--pieces weren't the same size. When I called to discuss with Scott, he told me to call my HVAC Company but quickly texted his contribution, later called a "gift", would only be $200. So he'd contribute to the trip charges but not to fix what they had left unsafe. I paid him more than that for the vents and have now paid over $1,200 in addition to the roof to resolve the carbon monoxide issues. Also found beer bottles in my recycling bin late in the day. I called Scott immediately concerned and asked if there was any chance the roofers could be drinking? His response was that it'd happened to him once and asked what I wanted him to do. A homeowner shouldn't have to tell him what to do--find out if they're drinking and if they are , get them off the roof. That's when I realized that Carolina Storm Roofing has no crews and Scott believes he has no responsibility for what they do or don't do. He was only scared that if they were questioned, they'd walk off the job. Asked Scott to reimburse me, even suggested he and the roof supervisor Francisco share the costs or have his insurance (if he's licensed and insured) pay them. He responded in his normal berating way, saying my house was not left unsafe and implied that I'm lying. Just because I haven't turned on my heat this summer doesn't mean it was safe how they left it.
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Great local company. Scott and his crew replaced our 30 year old roof in one day. He gave us very valuable recommendations on our house. The price was fair and better than the other quotes we got. Highly recommend.
I highly recommend Carolina Storm Roofing who re-roofed my house last week. Will Robinson, Susan Ryder and Scott Crytser were all great to deal with all through the process of helping me get my insurance claim approved and my new roof installed. They were very thorough in making sure that everything was done to my satisfaction and the crew that actually did the work was outstanding. Even in the extreme heat they completed the job in one day and made sure that all debris was completely cleaned up. Because I needed roof leak repairs inside my house, Carolina Storm Roofing brought in Joel and his crew to repair and repaint my ceilings. Again I was impressed with the professionalism, speed and quality of their job. What a pleasure to have worked with a company that lives up to their promises!!
I contacted Susan at Carolina Storm Roofing after noticing possible hail damage to my gutters. Susan and Will were responsive with Will coming to inspect my roof and verifying that indeed we had hail damage. Susan worked with me filing an insurance claim. Will was there when the insurance adjuster came to take a look. Throughout the process we had great communication. When it came to the removal of the old roof and installation of the new roof, Will checked in throughout the day with the crew which was appreciated. We also used them to install new gutters. After everything was done Will stopped by again to check it all out, climbing on the roof and provided us with pictures both of the the work while being done and the completed project with a multi year workmanship warranty. We are very happy with the process and have since recommended CS Roofing to family and friends.
We had to have our roof replaced due to storm damage. Susan & Will make an excellent team to work with. Susan was very knowledgeable and always kept us informed, updated and helped us. Susan made the whole process do much easier and was always there to answer our questions. Will and his crew were great, always on time with every appointment. The roofing crew were so polite, courteous and cleaned up so well afterwards. Thank you to Susan, Will and crew for all your hard work and a beautiful roof!