This business is Trusted — customers consistently rate it 4.5★ across 1,527 reviews, indicating reliable, quality service.
Strong long-term review history with 1,527 reviews and a 4.5★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We stayed at the Sheraton Desert Oasis last weekend and had a great experience overall. The pool area was definitely a highlight for our family — it was beautiful, relaxing, and having poolside service from the restaurant made it even better. We spent a lot of time there, and the food was excellent and surprisingly reasonably priced for a resort setting. Our room was spacious, clean, and very comfortable for a family stay. We especially appreciated having a kitchen and dining area so we could make breakfast in the room each morning, or order food and be able to eat comfortably in the room. The fitness center was also a nice amenity and gave us a great place to work out while traveling, although some of the cardio equipment could use a little updating or maintenance. Another great part of this resort was that there were two playgrounds on site. Our girls enjoyed exploring both during our visit. The only downsides for us were that the Wi-Fi was very slow, which was frustrating since cell phone service (we have Verizon) was also pretty limited at the property. We also tried to use the jets in the Jacuzzi tub, and it seemed like the jets hadn’t been properly cleaned. Quite a bit of dirty buildup came out when we turned them on, and after seeing that, we didn’t feel comfortable letting our kids use the bathtub. Even with those issues, we really enjoyed our stay overall and would absolutely stay here again on a future trip to Scottsdale.
We LOVED this hotel. We had two adjoining rooms, both were very well appointed. They include: fully stocked kitchens (full sized fridge, standard dishwasher, all the dishes you'll need, dish soap, laundry, laundry detergent, coffee maker, coffee beans, full stove and oven, microwave, pots and pans etc.) it had everything we needed to cook onsite. The bathroom was luxurious and comfortable. Loved the tiling and dual vanity. The shower was good pressure and temp. The bed was perfect, comfortable and large. The rooms all had extra space. The pool is very clean, nice waterfall, hot tub and never had issues finding a lounger. Towels are supplied at the pool where there is a little service counter with drinks and food. The highlights were sitting on the deck with morning coffee and evening drinks. The location is fantastic. We have began staying in that area rather than old town as there is a lot to do nearby.
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Have stayed at this specific location many times over the past several years. I have never had a bad experience or issue with booking, pricing, or overall services. I make it a point to treat my family to vacations there when we visit up from Tucson. Staff is excellent, and other guests, as well. Highly recommend to anyone visiting the Valley
Wr did a stay cation the weekend and had a great time. Spent most of our time and the pool. Staff was very nice and friendly. Clean pool and the rooms were very clean as well. If you are going to the pool just make sure to wear your shoes when walking on the concrete. Concrete was very hot. Should have a cool deck down.
Such a beautiful place to stay, are room is beautiful, perfect kitchen fireplaces in the living room and bedroom. Nice t v's. Washer dryer everything we needed. The pool is absolutely wonderful with a large hot tub in a grotto.