This business is Trusted — customers consistently rate it 4.9★ across 483 reviews, indicating reliable, quality service.
A 4.9★ rating from 483 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Wow, truly can not recommend enough! I found this place nearby while visiting Houston due to tooth ache and needed in quickly. I put an application Saturday night online and first thing morning morning they called to schedule me for Tuesday! Only waited in the seating area for a few after checking in. Assistants and front desk staff were lovely. Doctor was amazing! They fit me in for a second appointment just two days after my first, which is super convenient! This was the first time I had been away from my newborn and was nervous, but staff made me feel welcome and relaxed. I expressed to the doctor my situation and he assured me I could step out at any time during the appointment if needed, and he even gave me a break to go check on my baby. All staff here is friendly and you can definitely tell they are a close-knit group, well mannered, and really care for the patients, and each other! This was sincerely a breath of fresh air. I would for sure recommend this place to anyone for their dentistry needs. The cleanliness of their space, the quick & easy scheduling, the kind and personable staff, the wonderful doctor, and calm environment created- I mean, seriously, this is a WONDERFUL practice!! Thank you downtown dental! Ps, Melissa is such a delight. Loved chatting with that girl haha!
Excellent staff team, very professional and friendly. Dr. Johnson, the hygienists, and the front office are all great to work with. After retiring from Shell, I choose to drive from Tomball to downtown as I value both the quality and care that I always receive from Downtown Houston Dental. Highly Recommend !
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I had a great experience and the office personnel were all friendly and warm. I reached out last Friday via their site to request an appointment for some discomfort. I received a call on Saturday to schedule an appointment for this morning. I did not expect such a prompt response and that first engagement with the office was a good sign, IMO. My visit was smooth, options easy to understand, after a quick and comfortable treatment, I was all done. Heck, I enjoyed the whole thing so much I decided to schedule my cleaning with them and surprise again- they could get me in right then. Now my teeth are clean and I have a new dentist. 😆 10/10, no notes. Thanks for putting me at ease and for your kindness.
I was disappointed with the quality of service. I missed my regular dental appointments for a year and half. When I went in I expected the usual X-rays, regular cleaning and visit with my dentist to fix cavities etc. Instead, the hygienist spent less than 10 minutes doing some superficial scaling, spraying my whole face because she didn’t know how to use the water spray And telling me that I have to come back for my cleaning because there was too much plaque to clean. In my previous experience, even if there is too much plaque to clean, the hygienist will at least spend 30 minutes descaling, Flossing and polishing and make an appointment for Me to come back later for deep cleaning. Second, I complained about sensitivity on my left side. The Dentist could not figure out accurately what the issue was. He couldn’t tell me anything from the x-ray. I said that I was having food pockets on the left side, and I felt that my wisdom tooth was going sideways and his response was let’s Take out the wisdom tooth. He didn’t even verify in the x-ray if that was accurate. He guessed there was a cavity or two that needed to be fixed and again I did not feel Like he was making an Informed decision. I just did not feel comfortable relying on this diagnosis. Then at the end, they charged me for my regular visit when I didn’t get any cleaning, flossing or polishing. This place didn’t used to be like this. I was deeply disappointed.
Dr. Johnson and his staff do an excellent job. He is always very pleasant and makes procedures as painless as possible. They also are efficient when dealing with the insurance company.