This business is Trusted — customers consistently rate it 4.6★ across 1,109 reviews, indicating reliable, quality service.
Strong long-term review history with 1,109 reviews and a 4.6★ average signals reliable, consistent service.
Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed
Customers frequently cite honest diagnostics, fair pricing, and work completed on time.
Some customers mention waits during peak hours — calling ahead is recommended.
Anyone who values honest pricing and clear communication from a mechanic.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
From my very first call to picking up my vehicle (without the squeaky serpentine belt) everyone was consistently kind, professional, efficient. Update: my serpentine belt that they put on came off 4 days later. I went in to resolve it, after being told someone would look to see the cause. I waited over an hour, which matters because I was told that's the only reason I got a refund-- not because my belt came off and I couldn't use my wheel. The guy said, "we don't look at other stuff when we put on belts and we don't know why you requested one for us to know if there were any issues. We just put it on." The invoice shows the reason for a new belt and recommendations of other repairs, because they, indeed, knew why my belt was being replaced and checked other components of my car. Instead of acknowledging the obvious, apologizing and just giving a refund, a list of debunked excuses were given, including that the belt could've just worn down... after 4 days....... anyway, I'm grateful for Chris, who pushed for a full refund, including the labor, and was also decent enough acknowledge the safety issue I experienced-- my wheel literally locked up while I was turning into traffic. While I waited, I got to hear a few apologies to other customers made for various mistakes. Seeing as I wasn't the only one there to get something corrected, I'm not sure I'd feel confident with going back and trusting the mechanics. Thanks.
Flat tire from object on highway. Drove to this Grismer on Patterson Blvd. They put on my spare tire at no charge. My local Grismer in Fairborn with whom I have an established relationship ordered a replacement tire. This was an unsettling experience. The Grismer representative was very professional, supportive and pleasant to work with. Although I offered to pay for their time and service, he refused to accept any compensation.
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I've dealt with many automotive places in the past and Grismer is by far the best I've ever encountered. Chris was very helpful and knowledgable concerning what I needed done and mechanics did a great job in a timely manner. I will be going to them from now on.
I bought all 4 tires at Grismer. When I encountered a slow leak; I pulled in to have them look at the tire and he said it would be $44.00. I agreed because I was there. It wasn’t until I spoke with a client who was a mechanic, and he told me how it should have cost me nothing to $10…and “next time I should take a guy with me because I was taken advantage of for being a woman at Grismer tire. Very disappointing since I have purchased tires for a couple vehicles there. It’s just not how I do business.
I didn’t even have an appointment and they were real busy but they managed to squeeze me in and had me out within 2 hours and fixed my tire. I live in Troy two other Grismer are closer but I will drive the extra 15 minutes to give these guys my service the other locations turned me away! Thx so much you guys are a very high caliber location. Great team you have working with you. My name is Kenneth Cardwell