This business is Trusted — customers consistently rate it 4.5★ across 897 reviews, indicating reliable, quality service.
Strong long-term review history with 897 reviews and a 4.5★ average signals reliable, consistent service.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I stayed 11 nights at Tru by Hilton Beavercreek and had a great experience. I was always greeted warmly coming in and wished a good day heading out for work, which made the stay feel welcoming. My room stayed clean the entire time, and the staff was consistently professional. Shout‑out to Agnes at the front desk—her approachable, friendly personality is exactly what hospitality should be. The breakfast was amazing and predictable in the best way, which made it easy to keep a healthy routine. I also used the gym often, and all the machines worked, the weights were clean, and the space was perfect for daily workouts. Highly recommend this location.
Excellent amenities with the fun and comfortable lounge with tons of games. Agnes and Daisy, the staff in the lobby, were so kind and hospitable to our entire group. They were truly amazing! The rooms were very tidy and clean. The beds were very comfortable as well. Overall, I had a phenomenal stay and would highly recommend this hotel.
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I had a great stay at the Tru by Hilton Beavercreek. The hotel was clean, modern, and well-maintained, with a welcoming atmosphere from the moment I arrived. The rooms were comfortable and exactly what I needed for a smooth stay. I especially want to recognize Agnes, who was outstanding throughout my visit. She was consistently friendly, professional, and genuinely helpful, making the experience even better. Her attention to detail and willingness to assist really stood out and reflected positively on the entire staff. Overall, this is a solid hotel option in the area, and the excellent customer service—particularly from Agnes—would make me happy to stay here again.
During my two-week stay, Agnes and Danielle consistently went above and beyond to make my experience exceptional. From the first day to the last, they were always welcoming, friendly, and genuinely eager to help. Long stays can sometimes feel routine, but their professionalism and positive attitude made the hotel feel comfortable and well cared for every single day. Team members like Agnes and Danielle truly represent the Hilton brand at its best. Their attention to guests and willingness to go the extra mile did not go unnoticed and made my stay a great experience.
As others have noted, the staff are great. The entry is welcoming with seating & a pool table. Breakfast provided is a good way to start the day Room size is fine (not sure why people complain about them being small). There was a mini fridge &small desk in addition to the bed & bath It lost a star as the rooms are noisy. There was definitely costs cut with build quality as drywall patch work before painting over isn't great