This business is Trusted — customers consistently rate it 4.7★ across 269 reviews, indicating reliable, quality service.
A 4.7★ rating from 269 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
“You should see a specialist ASAP. Oh, but we won’t release your records for at least two weeks.” Negligence: treated me without more than 3 years of my medical history. I didnt realize the full history hadn’t been transferred and they never asked for it. It was only after asking them many questions did I find that out. Also during my annual the doctor said “you do self breast exams? Cool then I won’t do one” LOL WHAT
I was a first time patient looking for a new doctor & second opinion. I do not suggest ever booking with Dr. Keyunna Austin. I’ve never felt so genuinely uncomfortable in a doctors office nor felt like the doctor was against me ever in my years of attending a Dr office besides my visit with her today. The energy was soooo weird. I’ve never had a doctor laugh at me nor act the way she did during our visit. She left the room without even saying nice to meet you or have a good day. That’s genuinely genuinely genuinely genuinely very genuinely concerning ..???? Weird energy & Ingenuine care . It felt like a personal energy was directed toward me. She mentioned a bill more than 20+ times in which no doctor has EVER mentioned to me simply because she felt I was going against her suggested care. I don’t even leave poor reviews but my experience with her on 11/20 had to be shared. I felt violated & genuinely was at the check out desk fighting tears. The checkout desk lady was genuinely so sweet and shifted my mood. I feel like she could tell my energy was off & even suggested a new doctor given this was my first time at their practice. She’s the reason I may return for a new doctor. It was genuinely concerning given I was being vulnerable with a new care provider. Everyone else was kind besides her. I would never suggest nor trust her with your concerns. I only booked with her because my doctor was booked out. Allow this to be your first review & reconsider your care at this office . More life .
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I had an appointment and missed it due to the storm, these are hard times for everyone right now, I still attempted to reschedule my appointment but now I am considered “dismissed” I have never heard that in my life especially when it comes to health care. It’s actually sick and sad, you can’t miss a single appointment for any reason or be late yet they can treat you however and show up whenever they feel like it and reschedule when it’s convenient for them. I wouldn’t WAIST any TIME, MONEY or MENTAL frustration on this! THEY DISMISS PATIENTS and will continue too.
Nicole was very nice and personable. She quickly drew my blood and was both efficient and knowledgeable.
Great Experience with the entire staff. Dr. Wright was Awesome. My first visit and she listened to all of my concerns with great medical advice on how to improve my overall health. Definitely felt safe and comfortable with the entire staff. Thank you Dr. Wright for being awesome along with your staff.