Romo Autocare and Muffler

I had a great experience with Romo Autocare and Muffler. From start to finish, the team was honest, professional, and took the time to explain everything they were doing. They kept me updated throughout the repair, worked hard to find the best solution instead of just recommending the most expensive option, and treated my vehicle like it was their own. Their pricing was very fair, and it’s clear they take pride in their work and genuinely care about their customers. It’s not easy to find a shop you can trust, but Romo has definitely earned mine. I’ll be coming back for future repairs and wouldn’t hesitate to recommend them to anyone looking for honest, quality service.

⭐⭐⭐⭐⭐ I run a limo service with multiple vehicles, so keeping them in top condition is a must. I had been dealing with an evaporative emissions leak that kept throwing codes, even after taking my vehicle to three different mechanics. They replaced parts like the purge valve, vent valve, and fuel pump, but the check engine light kept coming back. One shop even told me it was the catalytic converter and did some welding work, but what they actually did was remove the converters completely and never solved the issue. That’s when I found Romo Auto Muffler & Repair. Their great reviews caught my attention, and I’m glad I trusted them. The owner himself worked on my vehicle, personally making sure the job was done right. They properly installed new catalytic converters and corrected the poor welding from the previous shop. The workmanship and attention to detail were excellent, and the difference in quality was night and day compared to my past experiences. I’ve even attached photos showing the bad welding job from the previous shop compared to the professional work Romo Auto did — the results speak for themselves. I also want to recognize Carla at the front desk, who went above and beyond. She was very communicative and even called me multiple times in the days after the work was completed just to check in. I’ve never had a shop follow up like that before — it really shows their professionalism and genuine care for customers. Thanks to the entire team at Romo Auto for treating both me and my vehicle with such professionalism. As a business owner who depends on reliable vehicles, I can confidently say we will be bringing all of our fleet here moving forward. Highly recommended to anyone in Charlotte and the surrounding areas who wants their vehicle taken care of the right way! Best regards, Rafael Villegas Owner, Greater Life Limo