This business is Trusted — customers consistently rate it 4.6★ across 242 reviews, indicating reliable, quality service.
A 4.6★ rating from 242 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
⭐⭐⭐⭐⭐ I run a limo service with multiple vehicles, so keeping them in top condition is a must. I had been dealing with an evaporative emissions leak that kept throwing codes, even after taking my vehicle to three different mechanics. They replaced parts like the purge valve, vent valve, and fuel pump, but the check engine light kept coming back. One shop even told me it was the catalytic converter and did some welding work, but what they actually did was remove the converters completely and never solved the issue. That’s when I found Romo Auto Muffler & Repair. Their great reviews caught my attention, and I’m glad I trusted them. The owner himself worked on my vehicle, personally making sure the job was done right. They properly installed new catalytic converters and corrected the poor welding from the previous shop. The workmanship and attention to detail were excellent, and the difference in quality was night and day compared to my past experiences. I’ve even attached photos showing the bad welding job from the previous shop compared to the professional work Romo Auto did — the results speak for themselves. I also want to recognize Carla at the front desk, who went above and beyond. She was very communicative and even called me multiple times in the days after the work was completed just to check in. I’ve never had a shop follow up like that before — it really shows their professionalism and genuine care for customers. Thanks to the entire team at Romo Auto for treating both me and my vehicle with such professionalism. As a business owner who depends on reliable vehicles, I can confidently say we will be bringing all of our fleet here moving forward. Highly recommended to anyone in Charlotte and the surrounding areas who wants their vehicle taken care of the right way! Best regards, Rafael Villegas Owner, Greater Life Limo
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I had a great experience with this repair shop. They were very responsive, accommodating, and genuinely friendly throughout the entire process. This was my first time coming here, and they made everything easy and stress-free. They were knowledgeable about the work my car needed and took the time to clearly answer all of my questions, which I really appreciated. I’ll definitely be coming back and would highly recommend them to others.
I recently had my Mini Cooper repaired at Romo Auto Care, and I couldn’t be happier with the results. From start to finish, the team was professional, knowledgeable, and transparent about the entire process. They took the time to explain what the car needed and made sure everything was done right. Now my Mini is in excellent condition and drives like new again! You can really tell they care about the quality of their work and their customers. If you’re looking for an honest and reliable shop that stands behind their repairs, I definitely recommend Romo Auto Care.
2001 320 E Mercedes Meinike told me the left side catalytic converter needs replaced. I wanted an OEM part. Gave me the run around to find one. Was going to be over a $1000. Inspection is due. Called Romo and was informed a car over 20 years old doesn't require emissions testing on inspection. It is so rare to find an honest company that will not rip you off. Thank God Romo has integrity.
I met the owner. Really good, honest man. The work they do is top notch! Pricing is fair.