This business has earned a Highly Trusted designation — 4.6★ across 21,938 reviews signals an exceptional and consistent track record.
Strong long-term review history with 21,938 reviews and a 4.6★ average signals reliable, consistent service.
Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
There were lots of animals to see. Very nice place and very clean. It was all decorated for Halloween which was super fun. I love that there were restrooms and picnic areas everywhere which was great for taking young children who need frequent rest stops. We packed a lunch and had a nice picnic. The whole family had a blast and we are already planning our next trip once the rainforest reopens!
Amazing zoo! I think the keepers take care of the animals very well, sadly the sloth bear died earlier last year. The only reason I put 4 stars is because its very large and the wolf area is far away and there isn't a tram to take, I feel like they should make one but thats just my opinion.
My wife and I visit the Cleveland Metroparks Zoo often for the various exhibits and events that our zoo here in Cleveland, OH has to offer. Enclosed in this review are some photos of last year's Asian Lantern Festival. Our zoo does a really terrific job with this year event and it is a lot of fun, to not only see it with many who come to our area, but everyone is so friendly to talk to while we are walking the path during the event. We also saw one of the shows for the Asian Lantern Festival inside the zoo's ampitheater and the performers were exceptional. Also, my wife and I participated in the Fox 8 Fox Trot last year as well and we have our shirts from the event, even though they are not pictured with this review. While many did the standard run, my wife and I and many others did the walking divisions of the event, because it is what I can do because of my physical health. Our zoo has a tremendous amount of events to do and things to offer. I would highly recommend stopping at the Cleveland Metroparks Zoo on your next visit, you will not regret it.
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Wild Winter Lights, at Cleveland Zoo. The lights start at the entrance, and the walk wraps around the entire parks main wall way. They had a train display in the cafe area where they have food for the Asian festivales. They had a Rudolf character taking photos. The lights show towards the middle was amazing. Perfect for kids, adults all ages. They had Santa, and 4 d showing of Rudolf. The Leopard and Tigers and Seals were all out for us to see. Well worth $29 each for non members. Talks about an hour to and hour and a half to walk through. Wear your walking shoes.
An unforgettable visit to Cleveland Zoo! I had the best zoo experience here. The adult ticket was $21.50 and honestly, it was totally worth it. There’s an incredible variety of animals, and many of them can be seen up close or even touched (we touched the goats and they were super adorable) which made the visit feel really special! The staff were super friendly and welcoming, and every moment I spent in the zoo was enjoyable. It’s also great value for money. Since it wasn’t crowded, especially in the forested walking areas, it felt peaceful and relaxing. There were many chipmunks as well in the forest and everywhere! Most of the restaurants or stores were closed, I guess since it was weekday visit 🙁 But overall, it was such a great experience! I’ll definitely be coming back! 🤩