This business is Established — a decent presence with 507 reviews and a 4.4★ rating, though not yet among the top-ranked providers in this area.
Well-established with 507 reviews. A 4.4★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Great boutique hotel. Right from the start the valet staff went beyond and helped with luggage. Front desk was friendly and helpful with explanations on our perks and dining options. We ate at the rooftop, breakfast at lobby, had amazing coffee and cookies at coffee shop and delightful dinner on the main floor tavern. The food at each spot was fresh and delicious and worth the trip. service is lovely. I especially love that the room has aluminum water and there are refills stations (even with sparkling water!) in lobby. I dislike plastic bottles and this was perfection! Will plan a future visit when in Columbus.
My husband and I stayed at The Junto for 3 days and 2 nights. Overall, we had a pleasant experience, and the hotel has many positive qualities. The facilities are modern, beautiful, and thoughtfully designed, creating a welcoming atmosphere that we truly enjoyed. Our room was spotless, clean, and well-maintained upon arrival. However, there were a few issues that affected our stay. At check-in, we were informed that complimentary snacks and beverages were available for guests, but we were unable to enjoy this benefit because, according to a supervisor, they had been out of stock for quite some time. In addition, our room was not serviced during our stay, which was surprising given the hotel’s standard and reputation. Finally, the room service breakfast did not meet our expectations. Rather than the presentation one would typically expect from a hotel, the meal was delivered in cardboard boxes with plastic utensils and disposable cups, making it feel more like a food delivery order than a hotel room service experience. Despite these inconveniences, we appreciated the beautiful facilities, the cleanliness of our room upon arrival, and the overall ambiance of the hotel. With some improvements in service and attention to detail, the guest experience could better match the high quality of The Junto’s facilities.
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I had a wonderful experience for my first time at The Junto! The hotel itself is beautiful and the rooftop bar was great! The room we had was also amazing! What made the experience even more memorable was the excellent service we received. All of the staff were so nice, but Anthony at the front desk was absolutely awesome! He was always checking on us to make sure we were good and that our stay was going well. We also had the opportunity to meet Jeff when we sat at the bar and he was just as great! He even made me a personalized drink! Overall, I loved my stay at The Junto and I can't wait to go back!
We stayed at The Junto for a business trip, and it was the best choice we ever made. The staff is all across the board, incredibly wonderful. The front desk helped us eagerly, the lobby is full of energy, with students, families and business folks working, and meeting. The coffee shop has the nicest barista we've ever met (looking at you, Jeff), and the restaurant is warm and inviting, with delicious food. Last but not least, our room was well-appointed, with fancy tea, a great kettle, and a super comfortable bed. We will make another visit to Columbus just to stay in this hotel again. It is amazing!
I really wasn't trying to like Columbus Ohio but damn, ya'll got me!!! This hotel bar coffee lounge situation was so much more than a hotel, it was a place I wanted to be. It was this amazing lil reprieve, with great people, great food, great prices, gorgeous rooms with views, and a beautiful library of books that I wish more people took advantage of! Like should I have a destination wedding in Columbus now? Maybe? Thank you, The Junto. I had the best time.