This business is Established — a decent presence with 160 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
160 reviews at 4.2★. Check recent reviews to assess current quality.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Stay here for the weekend when my kids had swim meet. Very clean, room is nice and quiet, we had very good sleep at night, customer service was great, and the price is very reasonable. We will be back again if our kids have the swim meet again.
I booked this because of the mostly positive reviews about how clean it was. That’s important to me while traveling with young children. Upon arrival I was informed the elevator was down and the only rooms available were on the third floor. This was a little logistically challenging with a baby and toddler to try to carry them and all of our gear up and down several flights of stairs (so if you’re in a similar situation with carriers, etc., maybe call and check the status). I asked if there was a lower floor but there wasn’t and I had already paid. When pulling back the covers to put toddler to bed, we found food crumbs and hair all over the inside of the bed sheets in our first room, which was concerning. I went down and politely requested a new room and the man at the desk was understanding and switched us to a different room right away. The second room had clean sheets, but smelled very fragrant - almost like laundry scented Febreeze-type spray if you’re sensitive to scented things. Overall it was fine for a night- but wanted to warn others in case they are in a similar situation to us traveling with a lot of luggage or with children.
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I have stayed in so many hotels. This hotel allowed a very loud dog to bark non-stop all night, even after I called and let them know. Absolutely zero sleep. I'm sitting up at 4:00 a.m. right now writing this review. Will definitely not stay here again...
I paid an additional $20 for an early check-in due changes in travel plans. The room I was provided was not clean. Various long hairs scattered throughout the room and underneath the covers. Crumbs visibly present on the floor. Multiple smudges present on hard surfaces.
Both the evening and morning front desk employees were horrible with zero customer service skills and treated us as were a bother. The entire experience was very disappointing and the room had three different issues.