This business is Established — a decent presence with 2,682 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
2,682 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
Customers who want confidence before choosing a local provider.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I wasn't sure what to expect when I booked this place because I have never been to SeaTac. While it is an older hotel (if you're a snob about hotels & the fixtures in the rooms/bathrooms, this is not your hotel), it was great. From the moment I came in to the moment I left, the service at the front desk was amazing. I also could have returned my rental car earlier & used the 24/7 shuttle instead. I wasn't sure it was legit when I booked it so kept my car instead. The shuttle was running all the time when we were coming & going. Seemed very reliable. I didn't eat the breakfast since I am not a hotel breakfast person & SeaTac has a 24/7 qdoba that serves breakfast. I didn't see a water bottle filling station but also didn't look in the fitness center. I am definitely staying here if I am back in Seattle.
Stayed here for 2 nights from Dec 2-4. Visited from Toronto, Canada hopeful this would be good based on recent reviews. Customer service was top notch but the room I received wasn’t great (2 queen + balcony). Almost as if someone had shampooed the carpet and not let the room vent properly to dry. It felt stale but when I politely asked the front desk staff, they were more than happy to put me in another room - no questions asked! 2nd room was top notch! Very happy with the customer service, the room and the amenities! We hung out in the game room for a bit and used the gym which was fairly adequately equipped. Wifi speeds were good. Free parking was straight forward and without issues! Breakfast was also good. Plenty of bread options, peach yogurts, juices, coffees, muffins, eggs, sausage and potatoes. Pancakes were our go to for both days! A huge thank you to the staff once again! Made my stay much more pleasant!
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The hotel is clean, in excellent repair, and manages to feel cozy and comfortable. The helpful details in the rooms don't stand out at first, but the high power usb ports and numerous outlets, multiple modular waste baskets, and other carefully selected details are nice. They offer rooms with balconies and even courtyard patios, reminiscent of the days when open spaces were important in design. The indoor pool snd hot tub are nice and open a very generous 5am to 12pm. The staff is the real gem here. I'll actually be calling out 3 members by name in an email to management. While the other chains are getting cheap, creating policies that are not customer friendly, and hiding their staff behind polycarbonate shields, this crew treats their guests with genuine friendly respect and will do everything possible to ease your burdens related to your stay without nickel and diming you. I don't want to go into detail about how flexible the staff was with our trip, but they could have easily asked for significant amounts of money. One of the staff joked with me about requiring food in payment, but it was clear that charging me never crossed their minds. This is the first class operation and booking here is worth well more than the few dollars it may cost over a "value" hotel.
I’ve had the best 5 days sleep ever in this hotel. The room was clean, not too noisy at all. Staffs were patient and nice. I borrowed a charger from the front desk, which gave me necessary help. The airport pick-up was convenient. Plus, the breakfast was so good!!! I would be here again when I come to Seattle. I will see you there🧡
My son's basketball team stays here multiple times a year. The workers are so nice and pleasant to deal with. The games room,pool, and hot tub act as a great clubhouse for 10 boys aged 11-12. Solid breakfast in the morning. Thank you for the hospitality and looking forward to staying there again this coming weekend.