This business is Trusted — customers consistently rate it 4.7★ across 2,511 reviews, indicating reliable, quality service.
Strong long-term review history with 2,511 reviews and a 4.7★ average signals reliable, consistent service.
Monday: 11:30 AM – 9:00 PM
Tuesday: 11:30 AM – 9:00 PM
Wednesday: 11:30 AM – 9:00 PM
Thursday: 11:30 AM – 9:00 PM
Friday: 11:30 AM – 10:00 PM
Saturday: 4:00 – 10:00 PM
Sunday: 10:00 AM – 8:00 PM
Customers consistently praise quality food, attentive service, and a welcoming experience.
Popular spots can have longer waits during peak dining hours.
Anyone looking for a reliable dining experience with consistent quality.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I recently dined at The Capital Grille in Charlotte and had a very enjoyable experience. The restaurant offers an upscale yet comfortable atmosphere, making it an ideal choice for an anniversary celebration, special occasion, or business dinner. The standout dish of the evening was the crab cake — exceptionally well-prepared and full of generous, high-quality crab meat. There was no skimping on the main ingredient, and the flavor was rich and perfectly balanced. It was easily the highlight of the meal. I also ordered a fish entrée, which was cooked well and had a nice texture. While it was enjoyable overall, I personally would have preferred a bit more seasoning to elevate the dish further. For dessert, I tried the cheesecake, which was not the traditional New York style I was expecting. Instead, it was a more creative interpretation — flavorful, smooth, and a pleasant surprise to end the meal. The Capital Grille consistently delivers attentive service, quality ingredients, and a refined dining experience. Based on this visit, I would confidently recommend it for anyone looking for a memorable meal in an elegant setting.
Visited The Capital Grille December 19th for my boyfriend’s birthday. When we walked in the greeters were so friendly and welcoming. Got to our table the waiter was good. Our food was AMAZING definitely the best part about the restaurant. However, the manager (I’m guessing) he was a white older male with salt and pepper like hair and beard greeted EVERY SINGLE TABLE IN OUR AREA EXCEPT FOR OURS. Mind you, my boyfriend and I were the ONLY blacks in that area. The woman that was sitting beside of us was literally in arms reach of us and he the manager had a good 3 minute conversation with her and he daughter. After the conversation he walked right away and never once acknowledged us the whole 2 hours we were there. We watched him parade around the room engaging with all the tables except ours. Every time he walked past our table it was zero eye contact, not a gesture of a smile or nothing. I will visit Capital Grille again, but never at the Charlotte location.
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We reserved this restaurant for our anniversary. Due to construction on the street, and its downtown location, we elected to valet ($11). The restaurant was huge and the atmosphere really nice. Our waitress was very attentive and the front of the house manager came over to ask how we were doing. I ordered a passion fruit mojito that was delicious. I chose the scallops and lobster risotto. It was well seasoned and very delicious. My husband ordered the filet mignon. He asked for steak sauce before taking a bite, but afterwards told the waitress he didn't want it. It cut like butter he said and was seasoned too good to add the steak sauce. The restaurant presented me with a rose, gave us a nice card, as well as two desserts, a brulee cheesecake and flourless chocolate expresso cake. The menu items are expensive, although due to the quality of the food its worth it. We would definitely recommend this restaurant and will return again for lunch.
I feel like every time I come to Capital Grille it gets better and better every time. The steaks are always cooked perfection. Every time I go, I get the ribeye and Caesar salad it never disappoints. If you come here don’t worry about the pricing because the experience you get is well worth it. The food is great, but the service is even better and I couldn’t have been more appreciative for how our server treated my mother and I.
The staff gave some fantastic recommendations, and I went with the lamb chops, plus a lobster tail on the side. Everything was tender, savory, and just downright delicious. The flavors really hit perfectly, and it felt like a real treat. I’ve also been to Capital Grille during lunch, and honestly, that experience was just as great—friendly staff, excellent food, and a relaxed, enjoyable atmosphere. Both lunch and dinner here feel elevated without being over the top, which is such a nice balance. The combination of amazing service, fantastic food, and a welcoming vibe makes this a place I know I’ll be visiting often. Definitely one of those restaurants you want to come back to and try more of the menu each time!