This business is Trusted — customers consistently rate it 4.7★ across 3,967 reviews, indicating reliable, quality service.
Strong long-term review history with 3,967 reviews and a 4.7★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
So, who do you call when your husband tells you on the morning of Christmas Eve that both of the downstairs toilets in your condo are non-functional? And we were expecting nine people on Christmas morning! After looking online for Same Day Plumbers, I called Mr. Rooter - Columbus. They were helpful in starting the process of getting us on the list — and never mentioned that I was calling at a busy holiday time. We were given a four hour window and Brandon arrived about two hours later. Since these were the original toilets from the 2007 construction, he explained that there were several options. We had already tried to ‘solve the problems’ by replacing various parts several times, but that wasn’t working. So, we decided that they this time they needed to be replaced. Brandon left for about a half hour to get what was needed, then returned and installed the two toilets. He was careful to clean up as he worked. We were so thankful that we were able to get kind and courteous help the day before Christmas! We felt that the price was reasonable. If there happens to be another plumbing situation, we NOW know who to call!
Woke up to frozen sump pump drain lines. Mr. Rooter was able to send someone out and remedy the issue same day. Anthony, the tech who did the work, was great. Very personable and professional. Kept me informed every step of the way. Will call them again if needed.
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Simply the best. We had our Sewer back up. Gave them a call. They came out asap. Very professional. Diagnosed the issue, and showed me on the camera what was wrong. They got to work right away. Treated our home like it was theirs. Over the four days we only had a couple hours of downtime which was awesome. Super friendly, knowledgeable, respectful, and professional. We had no worries. The final product looks and functions great. Price was more than fair. If we need to have anything else done Rotor Rooter will be the ones we call. They also give a military discount. Great guys!
We had two people out from this company and both were happy to help, friendly, professional, and knowledgeable. So happy with the work done today- old gas pipe replace and gas logs installed. Quick to respond and easy scheduling, arrived on time. Thank you!
happy over all did leave the house muddy inside they did offer to clean but relized they had nothing to clean with so i told them i will take care of it, also i had to catch them to patch the bathroom floor up where they went threw but the work was very good on repairs, thought the ground they filled back up could of been flater kinda hi