This business is Trusted — customers consistently rate it 4.7★ across 4,182 reviews, indicating reliable, quality service.
Strong long-term review history with 4,182 reviews and a 4.7★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I base my 4 stars on the gentleman that did the work. The gentleman that came out was very nice, friendly, and did a good job. The down side is the pricing. Only here for 2 hours and the charge was $800. All we had done was the white pvc pipes replaced under our kitchen sink. I did ask if he would put on our new kitchen faucet since he was here and was told that would be an additional $330. Like I said he was really nice and did a good job. Pricing is outrageous.
Often times, there is an amount of professionalism and poise that comes with initial introductions and looking for a company to complete a project for the customer. Mr Rooter, has those people. We were able to get our hot water back AND get a new unit installed in a very timely manner. Shout out to Joe Priest for the Clean cut work and alignment of the new unit. Professionalism shows, and the experience is obvious. Go Tankless! Nicely done Joe !
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Great service from start to finish. I needed work on some old plumbing on our tub that barely worked. They came right out and gave me estimates for a couple different ways to go to allow me to make an informed decision. Mr Rooter employees were all very professional. Once we approved of an estimate, they had someone there right away to complete the repair work needed. The work was done well and I'm very pleased. I would recommend them and will use them again.
I had a great experience from scheduling my appointment for the very next day using the AI chat it on the site to the notifications who the tech is and arrival time to the technician’s professionalism and friendliness. After initial discussion of my observations he explained what he needed to do clearly and proceeded with the work to discover the leak. He was very cautious cutting into the drywall to minimize any damage and was able to locate the leak and fix it. Brian Q was the tech and he was awesome!
Antonio aka bear was professional and courteous. He left us with a clean and repaired tub and sink. We highly recommend him! We will definitely use Mr rooter the next time we need service.