This business is Established — a decent presence with 1,334 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 1,334 reviews. A 4.2★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We've wanted to vacation here for a long time. Very nice golf courses, views (but I don't play). We are active tennis, pickle ball and hiking. Tennis drills 4 players (my wife and I (both 4.0-4.5 level) and 2 others) were sub-optimal. Coach David was good, but we were paired with 1 novice player and one 3.5. Very hard to even keep a rally going. Tennis court 1 surface was unplayable, the other courts seemed OK. We played in the open pickle ball on Wednesday and Friday morning, which was quite fu. Various levels, but enough players where we could find our level and get numerous matches. There is a nice on site bar, with sports TVs and Friday night live entertainment. We had a nightcap each night and unwound there. The Grill outdoor terrace overlooking the Golf course was a nice place to have dinner. There are some hiking and nature paths on premises. The spa, golf and tennis are not near the Casitas or the main Lodge, but there were plenty of golf cart and van shuttles. The workout room in the Spa did not have a lot of equipment, but I was able to get most of a workout. Probably not worth $600/night, but we were able to find some deals.
The service so far has been great. The resort is honestly nothing short of breathtaking. It’s beautiful. The food is good, the costs are pretty high for food, but realistically with a property like this, the cost is appropriate. The only concern is the bugs and cleanliness of the room. A lot of dead bugs and alive bugs. I wanted to sit down and enjoy some food I got from the restaurant and watch a movie in the dining area but it was covered in dust. That part was kind of a turnoff. I’m getting bit by ants. That’s not much fun. But overall it’s a nice. I recommend bringing bug spray and spraying the room. Leave and get something to eat then come back. If pest control and cleanliness were better it would be a 5/5.
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This is our second winter vacation to Scottsdale. We wanted to experience The Boulders this time around. The resort settings is very beautiful. Just note you will have to call and get golf cart to pick you up and take you to the main lobby, to your car, or to eat on-site if your room is to far to walk, or you mind walking. No one acknowledged we were diamond members at check-in which is disappointing, since we have loyalty to the brand. IHG makes it a point to take care of and appreciate their loyal members. We liked the room, the setting really gets you in the desert vibe of AZ. And it was quite and peaceful. We did have some doors that didn't slide well. So they should be maintaining those better. On our first night in we wanted to order room service and stay in. We had a long day traveling to the resort. And we were unable to get ahold of room service. So we had to go out, when were were exhausted. This really is not good service. Which what we noticed mostly while on resort the food service was very inconsistent. Palo Verde breakfast great service, dinner not great service, The discovery bar had consistent service both time, and The grille was good service. The food at Palo Verde is mediocre. Doubtful we would partake eating there next time around. The discovery bar had an amazing pizza. The Spotted Donkey food was good, but service just so so. The grille I only had drinks, which they made a good dirty martini. All in all we would come back for resort setting. And will probably eat off resort. The area around the resort is nice and there are plenty of restaurants to choose from.
I had a wonderful stay at Boulders Resort. This was my second time staying here, and it once again exceeded expectations. It’s a perfect place to truly relax, whether you’re coming for just a few days or planning a longer stay. The resort is quiet, peaceful, and beautifully maintained, with excellent amenities and a very nice spa that makes it easy to unwind. Every staff member I interacted with was genuinely friendly and happy, which really stood out. One of the ladies who helped me during my stay was especially kind and welcoming, and although I wish I remembered her name, her warmth made a lasting impression. Many of the staff I spoke with mentioned they’ve been there for decades, some for 30 years, and that kind of longevity really shows in the level of care and pride they bring to the experience. I also really enjoyed the restaurants and the quality of the food, and I liked having multiple dining options to try during my stay. Overall, it’s always a pleasure staying somewhere with such positive energy and happy people. I’ll definitely be back and would highly recommend this resort to anyone looking for a peaceful, high quality getaway.
Highlight staff (it's the people who make it so much more wonderful): Mihwa & Jeffrey in Palo Verde Bill at Bell/Valet (I hope I have his position correct; he's one of the guys on the golf carts - extremely friendly & helpful!) Some of the workers on golf carts are a little reckless, given so many guests walking on the same narrow paths. The resort needs some TLC, it's beautiful but getting tired. A stunning place to spend a few nights!