Interstate Roofing

Interstate Roofing did an outstanding job replacing the roof, gutters, and skylight on our home in Southwest Portland. Jordan was wonderful to work with, he took the time to explain all of our options and provided clear, easy-to-understand pricing comparisons, which made the decision process much easier. The entire team was responsive, professional, and a pleasure to work with from start to finish. They completed our entire roof in just one day, replaced all of the rotted boards they found underneath, and delivered high-quality work at a very competitive price. I highly recommend Interstate Roofing to anyone looking for a reliable, honest, and efficient roofing contractor.

This roof replacement was a GAF claim; however, I was responsible for a small portion. Interstate is WONDERFUL! The estimator, Mark, the office staff, Heather and Jordan, the site supervisor, Jorge, and the roof workers. This started with choosing a roofing company to inspect my roof for my GAF claim. I chose Interstate and Mark was quick to get out and inspect. He was such a wonderful asset through the process. He basically was my ‘defense attorney’. He discovered so many things that were done wrong on my 2014 install. This was a 25 year roof that only lasted 11 years. I learned they never decked my roof and, at one of our appointments, Mark found a huge amount of nails that were coming out of the roof. He took me out in the street and pointed out shingles that were not laying flat. He said it was caused by nails pulling out. Mark also showed up at the GAF claim inspection and walked the roof with the inspector. Communication with everyone was excellent. Deliveries arrived as scheduled. Jordan walked me through everything, step by step…what would arrive when, and how to prepare my house and yard for all the noise, hammering and flying materials. The crew arrived early both days, set up there air compressor and equipment and went right to work. The site supervisor, Jorge’, was on site both days and always asked me if I had questions/concerns. When something minor came up that was my responsibility, I mentioned I’d take care of it. Jorge’ said I have been through enough with the roof and said he’d take care of the issue. That was very heartwarming. When he left to check on other sites, he always let me know. If they ran into an obstacle, he was at my door. He is very personable. The clean up was amazing. There’s always something, but only a couple of plastic quarter-size caps. They’re neon, so they were easy to spot. But I walked the entire yard and I didn’t have even a palm full of things. I peaked outside as they were cleaning up. I was very impressed that, not just one person was out there cleaning up, but the entire crew cleaned up. As you can see in the photos, I started with a furnace chimney, and since it wasn’t being used and I had no plans to use it in the future, Interstate Roofing removed it. Just another service they provide. And the removal provided another benefit: a longer ridge vent. I highly recommend Interstate Roofing. Thank you so much for my new roof! You guys are wonderful!