This business is Established — a decent presence with 564 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 564 reviews. A 4.2★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Easy access off the highway with close proximity to shopping, restaurants, and a variety of stores. Check-in was smooth thanks to the friendly and helpful front desk staff, and our room was clean with very comfortable beds. One small note: an extra blanket in the room would have been nice, and the bath towels were smaller than expected our first night. That said, they were promptly replaced with plush, full-size towels the next day, which we appreciated. The front desk team truly went above and beyond. Bill was welcoming and friendly at check-in, and Marcus was incredibly helpful and accommodating at check-out when we had to leave a day early due to a severe storm. Glenn, the general manager, was fantastic. I noticed how diligently he was cleaning and restocking the breakfast area in the morning, all while being kind and friendly with guests and making sure everything from water and milk to yogurt and muffins was well stocked. Everyone we encountered was warm and professional. We found the pricing reasonable, enjoyed the pool and whirlpool on the first floor, and appreciated how quiet the hotel was, even though it was full, we didn’t hear any noise from our room. The location is very convenient, with plenty of parking the stay was comfortable, and we’re truly grateful for the hospitality. We will absolutely be back.
I stayed for one night in November, 2025. The check-in experience with the night auditor was a breeze. He was polite, efficient and made sure I knew about all of the hotel amenities. It looks as though rooms have been recently refurbished. It was modern, comfortable and clean. Towels, soap, shampoo, hair dryer, iron and board - everything you could expect was there for my convenience. I did not have the morning breakfast, but I could hear the staff member talking to everyone while I was in the lobby and she sounded polite and friendly. I would definitely stay here again.
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Came here on valentine's day for me and 5 grandsons for a staycation and swimming. Love this hotel ! Love the staff "Rebel is a Rockstar!" Onky reason I didn't give 5 stars is the pool is really cold. ( Heated, just not turned up high enough). The kids dont seem to mind ,but I cant bare cold water with these old bones.
Thanks Rebel for being one of the best front desk receptionist I’ve had. So very welcoming in every way. 😇beautiful spirit. This place was beautiful and relaxing all the way through. I love the decor the amenities ( Pool, sauna, fitness center, laundry room etc…) the pictures says it all and it is well worth the price. Everything is clean and fresh even down to the bedding. Beds were comfortable and I enjoyed the room and bathroom but had extra space compared to most I’ve been to. Thank for making my day. I’m so glad that I found this place. It will be my choice every time I come to the area. I have to add Nyx your welcome this second time I came was so beautiful and LoRay thank you for helping me remember everything with my breakfast 🥞 she went out of her way to bless me and I am so grateful to have met such an angel 😇
Today I checked in with Marcus from the moment I walked in I felt welcomed. Marcus was friendly, efficient and very professional. Went to my room where I discovered the TV did not work. Marcus came down and helped me when it would not turn on he immediately switched my room. Was waiting in the hallway soon as I gathered my stuff. Later he recommended a Mexican restaurant which I enjoyed. And also helped me with my laptop logging on the wifi. He was nice and friendly each encounter and I tell you I feel I was a pain with my multiple needs. I would give him 10 stars for his service. Bravo Marcus you truly are a star!