This business has earned a Highly Trusted designation — 4.9★ across 2,788 reviews signals an exceptional and consistent track record.
Strong long-term review history with 2,788 reviews and a 4.9★ average signals reliable, consistent service.
Monday: 6:45 AM – 4:30 PM
Tuesday: 6:45 AM – 4:30 PM
Wednesday: 6:45 AM – 4:30 PM
Thursday: 6:45 AM – 4:30 PM
Friday: 6:45 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Had an appointment this morning after struggling to find a decent doctor at Atrium. This was such a pleasant experience! The office is within walking distance which is such a bonus, but honestly I would have commuted for this level of care. My doctor was punctual, friendly, and thorough!! The office was super clean and had great views and from checking in to lab work and everything in between I encountered the friendliest staff! A++++
I come here for my annual care and my NP Olivia Garcia is wonderful. She’s thorough, listens and you can tell she cares about her patients! The office is clean and the few times I’ve done blood draws, the staff is gentle and quick. I don’t find this location to be overloading their doctors and nurses with patients so it’s been pretty easy getting the appointments I need. Parking is free with validation too.
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For a patient that wants a proactive doctor that listens and empathizes with the stress that certain health concerns bring Dr Pierce is not the doctor for you. She is dismissive and relies on the patients not knowing enough to advocate for themselves to get by with doing the bare minimum for them. I asked if she could provide an order and referral to their in practice cardiology office and she required that I have either and in person or at the least a virtual visit without explaining if she could provide this type of referral. On my virtual visit she admitted that she wants to be 'fairly compensated' for her time and effort, along with that she is 'detail oriented' yet she asked me no new questions that related to her ability to provide an order and referral. But instead stated that she doesn't want to be going back and forth over MyPortal because that would 'take her time and she wouldn't be compensated'. I'm all for getting compensated fairly but I want to hear thoughtful reasoning into her diagnostics. Additionally, when I asked for a comprehensive blood work panel she refused several times because it would cost me money and I "presented as a healthy adult and said I ate a well rounded diet" and that "supplements have no clinical data showing that they improve vitamin/mineral levels". I believe other physicians at this practice are capable and competent providers, staff is friendly and the office is clean which is why I provided 2 stars. I have not been at this practice for 3 years but felt the need to provide this review given she is still practicing.
Not only do I love the location but I love the staff. Today was my first visit and I was so impressed with the staff. Not only were they professional, they were polite, very respectful of my time. Dr. Carim is a great doctor and I think I made a wonderful choice with her. This location offers an in-house lab, dermatology, gastroenterology, and internal medicine. Most of your medical needs are going to be met at this office. If they can't meet your needs in house, they are very accommodating when it comes to referrals. Not only was the office clean, but it has a great view from the 12th floor. Even though the view is not a requirement it's a great bonus!!!!
Called in to inquire about new patient care, essentially my Annual. I asked about how they bill that as my wife went into another doctors office for the same and they split coded her visit as BOTH new and annual. For essentially blood work it was $600 to the insurance. Tryon seems to do the same. The intake person wouldn’t clearly answer. Question was what are your codes so I can check with the insurance company. She wouldn’t provide other than they do split code. She connected me to their billing dept and was on hold for 20 minutes before I gave up. Lack of transparency, lack of service. People might complain about insurance and cost of care but micro billing by providers is also part of the problem. They have no issue overcharging and we don’t learn about the net bill for months later. An annual used to be check out, ask questions run blood work. Now, it’s basically don’t talk cause any questions will be coded as a visit for a concern. Regardless if you see a PA or doc they will charge some exorbitant fee. Doctors offices need to stop seeing their patients as ATMs.