This business is Trusted — customers consistently rate it 4.6★ across 410 reviews, indicating reliable, quality service.
A 4.6★ rating from 410 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Nice, friendly, polite, repairman. Replaced 4-6 in. piece of copper waterline pipe with barely visible "pinhole" leak. He was here about an hour. Price $711.00. I thought that was a bit high, but it's really my first experience with a plumber, so not sure???
I’ve been using Ben Franklin for many years for small plumbing repairs to larger jobs that take a lot of time, and the service has always been excellent. They arrive on time, and always let me know when they’re on the way. Nick was sent to my house with my last repair and replacement and did fantastic work. This visit he gave me a quote and explained everything that needed to be done. He is very friendly, communicative and honest and I really appreciate that- especially with repairs on an old home. I highly recommend Ben Franklin to anyone who needs a repair at a reasonable cost and time frame
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Repair person Nate arrived promptly to diagnose the issue, and although the repair proved more complex than initially expected, he handled it thoroughly. I feel confident that our system is now functioning properly. I especially appreciated the detailed explanations regarding the operation of the hot water tank and water softener. This information will be very helpful in maintaining the system. Nate was very careful with removal and installation of large items. Nothing beats someone cleaning up after themselves!!
Steve did a great job installing my new 40 gallon water tank, he explained how things were connected and why. I appreciate his hard work
Steve and the Benjamin Franklin Plumbing team did a great job. I know things don’t always go perfectly in life, and a few issues came up during the project, but Steve worked through every challenge and made sure the job was done correctly. I really appreciate his professionalism, communication, and commitment to getting everything right. I’d definitely recommend them and would use them again