The Oregon Clinic Broadway Medical

I was seen by a dermatologist about a year and a half ago. He was kind and knowledgeable and gave me a treatment plan. Unfortunately, there was no follow up and a huge headache involving insurance not being able to approve my treatment. There was no communication of what was happening or if there was anything that I had to do. After months I called for an update and all I got was apologies and a promise that I was to receive a phone call about getting a pre-dose medication to start my medication. That by the time I was going to receive my pre-dose, the insurance ordeal would be complete. It’s been over a year now and no phone call. Decided to receive treatment at another dermatology clinic, within a week of my first visit as a new patient, I have received a prescription topical ointment and the initial dose to my treatment. To top it off, the insurance issue was resolved by the second week. Before I forget to mention, the doctor at the Broadway clinic who saw me was the one who made the mistake when he placed my order treatment. I was told he was going to fix, but looks like he never did. Anyways, definitely do not recommend this clinic.

After being on hold for 20 minutes, I hear a recording that says the office is now closed. You know the usual yarn…”if you are having a medical emergency, please hang up and…”. Well, if I was having an emergency, the patient would more than likely be dead by now. Nice customer service, i must say. But they don't need patients, all they want is your money.