This business has earned a Highly Trusted designation — 4.6★ across 31,191 reviews signals an exceptional and consistent track record.
Strong long-term review history with 31,191 reviews and a 4.6★ average signals reliable, consistent service.
Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
A fantastic, world-renowned zoo and botanical gardens. Went most recently for the festival of lights in December. Weekday evenings the crowds aren't bad. Plenty a nearby parking (costs extra). Even the walking bridges, which are handicap/stroller accessible were illuminated. lots of seasonal snacks available. the biggest line was for hot cocoa. During the festival, they have upbeat festive music playing all over the park. You can enter many animal exhibit, such as the Cat house. The train and merry go round are fully operational, so there's plenty to do to keep children entertained. The lights are just incredible. If you purchase tickets online before you head down, you'll save money. If you realky plan ahead you might score Groupon tickets during black Friday.
Had a great time visiting during an unseasonal extremely cold weekend in December! But still had a great time. Missed out on some great exhibits due to the cold temps, but felt like had whole zoo to ourselves. The staff was phenomenal and helpful as we felt like we were only ones in the park. Amazing zoo! Foot traffic picked up in the evening for the Festival of Lights which was great to see! Can’t wait to come back in the warmer season to see the rest of the animals we missed. But got to see lots of amazing animals. Even Rico!
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The Cincinnati Zoo is a fantastic facility. We visited during the Festival of Lights, and while there was quite a crowd, the spacious grounds easily accommodated everyone. There were a lot of really neat illuminated animal displays, and just about every tree was lit up as well. We had a family encounter with a cheerful snowman, enjoyed a ride on the carousel, and, of course, took the Polar Express–themed train ride. Most of the zoo animals were down for the night; however, we did have access to the giraffe enclosure and were able to watch them eat their dinner. The staff was friendly and helpful throughout our visit. There were plenty of food options and several hot chocolate stands to help everyone battle the cold weather. Overall, it’s a great family event and a lot of fun.
We visited the Cincinnati Zoo in October 2024 as the final stop on our honeymoon, and out of the three zoos we visited, Cincinnati may honestly be one of my favorite zoos of all time. I have a service dog, and the entry process was incredibly smooth. We were asked to step aside so management could speak with us, and they asked the two legal ADA (Americans with Disabilities Act) questions in a respectful and professional manner. Staff provided us with a map, pointed out designated potty areas, informed us of exhibits to avoid for safety reasons (such as the kangaroo walk), and explained how to contact staff if I wanted my service dog temporarily held so I could enter open animal exhibits. Everything was clearly communicated and handled perfectly. This was a solid 10/10 visit. At one point, I did request assistance so I could walk through the kangaroo exhibit with my husband and also see the blue penguins and vultures. The staff was incredibly professional, and my service dog did wonderfully with them. We also happened to come across two other legitimate service dog teams during our visit, which was really cool to see. My husband and I both absolutely loved the Cincinnati Zoo and will 100% be returning in the future.
This zoo was absolutely beautiful! When my family and I travel, we always try and visit new zoos (AZA-accredited). The Cincinnati Zoo has to be the top of our list now! We went first thing in the morning. It was a rather chilly day, but we had tickets for a behind-the- scenes experience. There was ample parking, everything was well marked, and on this day there were few patrons. Our Elephant Barn experience was great! Mike did an awesome job giving us the tour, sharing tons of knowledge, and answering all our questions. We are grateful for his time and this experience. The zoo is huge, so we were only able to get through half of it before needing to get on the road. We definitely plan to return. The admission pricing and parking for non-members seemed fair, in my opinion.