This business is Established — a decent presence with 123 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
123 reviews at 4.0★. Check recent reviews to assess current quality.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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The Bertram Inn is a hidden gem tucked away in a quiet, fenced setting that makes you feel a world apart from everything else. It is the perfect spot for a weekend getaway with your significant other, peaceful, relaxing, and just the right balance of cozy and refined. The building itself has unique character since it was once a seminary, and today it has a warm charm that feels both historic and inviting. While it seems to cater mostly to older couples, we are a younger couple and found it absolutely fantastic. It never felt overcrowded, which made it even more enjoyable. If you are looking for a place to recharge, spend quality time together, and enjoy a slower pace, the Bertram Inn is an excellent choice. 😊
Worst experience in my 48yrs. Would not recommend. From being inside a gated community with NO SIGN even letting you know it's their, to the extremely rude security guard being condescending and mean. Terrible check in, no help with issues we had. Left and found another location. And do not go at night, does not look like a hotel and looks like an abandoned asylum.
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A wind storm in early Spring of 2022 caused power outages throughout Stark County one Saturday morning. The area hotels quickly filled up with families seeking to escape their darkened neighborhoods. The Bertram Inn at Glenmoor was the only location with rooms left when I started checking for availability. This was the absolute worst hotel in which I have ever stayed. Upon entry, the reception desk is brightly lit and the desk staff were nice enough. However, upon entry to the elevator, then to the hallways, I noticed how dark and dank the everything was. The rooms are very outdated, sleeping in the hard bed was out of the question, and the shag carpet from the 70s must go!
We stayed at the Bertram for a wedding two weeks ago. The location is wonderful if the wedding is on site. Once you park you don't need to leave the property. Now for the hotel itself. The rooms are clean but very outdated. The hallways are dark and all the colors are from the 80's. They seem to miss all the details, we had no soap in the dispenser, no ironing board, water pressure was very low and the windows don't have the handles to close them so they were just open the entire time. If the owners would do a full reno this would be such an awesome place for events. It looks like an old castle. The ford was excellent at all the spots from breakfast, lunch on the patio and wedding dinner.
The Bertram Inn is a beautiful historic location with lots of vintage charm! I stayed here 2 nights for a wedding and was blown away by the level of service from all of the staff, from the concierge to the caterers/bartenders to the housekeeping and everything else. Bertram staff absolutely went above and beyond to accommodate all of us. The rooms themselves are pretty dated, everything is in working order: the beds are soft, the water gets hot quick, and there was a nice little fridge and microwave and coffee maker so the amenities were fine. Poorly lit however, not many outlets to charge devices, and using a physical key often means having to jimmy the door in a particular way to get it to open. The Bertram is an incredible value for the service and location. Great prices and accommodating staff. But if you're looking for modern amenities and creature comforts, this wouldn't be at the top of the list.