This business is Trusted — customers consistently rate it 4.6★ across 300 reviews, indicating reliable, quality service.
A 4.6★ rating from 300 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The shop accurately diagnosed my crankshaft position sensor issue for my Volvo and completed the repair efficiently and professionally. Pricing was reasonable with no unexpected charges. The team was friendly, transparent, and great to work with. Highly recommend.
Easily able to book a time to drop off my car ahead of time; quick turnaround for a diagnosis, getting the part in hand, and having the repair taken care of; completely transparent and proactive communication from start to finish; and reasonable price for labor and parts. When researching a local shop, I saw multiple people state they’ve been coming to Moss for 20+ years. While in the office, I overheard the employees mention a customer who’s been coming to them for over 30. And after my first visit, I see exactly why. I really appreciated not being given the run around, and that Kendra actually answered all of my questions and educated me on what was happening. I’ll absolutely be back again for big issues and for general maintenance (it’s priced better than the chains!). Thank you, Moss Alley!
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Data sourced from Google Places API · ReviewRank Smart Score
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I trust this team with my firstborn! I’ve been going to them for a long time. They consistently come through. They help me save money by safely letting me know what things I can hold off on when repairs are needed. They do that by understanding my driving style and usage, and by giving me options. It’s like having an analytical team on your side. Moss Alley never makes it sound like everything must be repaired at once. I don’t need my old, beat-up vehicle to be new again. I need it to work for me. Moss Alley makes that happen. May they live for a thousand years. Unlocked Hidden Bonus: I get film and show recommendations from Kendra and Donovan. I always leave with new entertainment “homework” after each maintenance visit. It's a hidden talent they have.
Tank!!! Tank is a very good shop dog, but unfortunately, he does not have opposable thumbs. Happily, the good folks at Moss Alley do, and they are keeping my 12-year-old Subaru in top shape.
Every time over the many years I return to Moss Alley for a wide range of issues affecting my ability to safely drive my car, I leave with confidence that all has been addressed with great attention to detail and care. Always feels like family.