Smiley Electric, Inc. 🙂 Portland Electricians

Smiley Electric was prompt in their communication and offered genuinely helpful customer service. They provided a quick quote and took the time to walk through every detail with me. I ultimately chose not to move forward with the project, but I’d gladly reach out to them again in the future to compare rates or explore new options.

They attended to us quickly and gave us an appointment that same day. We paid $300 for them to come and look at the job; they originally said it would cover one hour of work. The technician saw us the first time for five minutes. During that visit, he assured us we would receive a $200 credit, but when we received the quote, they didn't give us that discount. I had to "remind" them of what they had promised. When I spoke with the woman, she was short and very rude, as if they were doing us a favor. We decided to proceed just because we need it to fix our electrical problem and schedule the appointment for the work, which they eventually canceled without any reason. When I called to see if we could cancel part of the work since we urgently needed to have only one of the things done, the woman was extremely rude. I wanted to cancel everything, but it seemed I wouldn't get any of the money we had paid upfront to reserve the job back. I got upset, and that's the only way they reacted. They came to my house that same day, and everything was fine. We checked out with another electrician and this job cost the double. The technicians were excellent, but the price and customer service were terrible.