Firestone Family Dental

Went here with tooth pain and ended up needing a filling and a crown on separate teeth. I'll try to keep it short while still accurately representing my experience: The first painful tooth just needed a filling. During the filling the dental assistant that did the work had trouble removing the band after the filling was done, and yanked on it hard enough to loosen the tooth and cause ongoing pain. I brought this to their attention and they redid the filling a few weeks later, which did not solve the pain. I tried to explain to several people what had happened, but everyone seemed unwilling to acknowledge what I was saying (I assume for liability sake). When the second filling didn't work I was redirected to an endodontist. It is now about 10 months later and I still have intermittent pain. The endo did not recommend a root canal at this stage, so I'm just hoping it gets better over time. The second tooth needed a crown, which I had done. About a month after the crown my pain returned and I went back. The dental assistant took Xrays and referred me to an endodontist. I ended up needing a root canal, which required me to return to have them replace the permanent filling after the root canal was completed. At that time, I told the dentist that the crown felt like it was higher than my other teeth. He showed me the bite strip and said it looked fine to him, so I didn't argue. Fast forward another two months, and I ended up back at the endodontist with dull pain in the same tooth. He ended up re-shaping the tooth because the crown was protruding and messing up my bite (go figure). I tried to reach out via email to discuss the situation on December 16th, then followed up on the 19th, but never heard anything back. After literal thousands of dollars and quite a lot of vacation time used, I continue to deal with pain. Obviously, not the ideal experience. I gave two stars because the assistants and front desk people are very kind and accommodating, and they do get you into the chair pretty quickly. The dentist is also very kind, and makes sure you are comfortable throughout. I will say that I was surprised that I went in with tooth pain after they did work on the tooth, and the dentist didn't see me. Just had an assistant do Xrays and then send me to someone else. Definitely did not instill any confidence in returning.