This business is Established — a decent presence with 571 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
Well-established with 571 reviews. A 4.3★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I stayed here for one night last month. I booked a suite to have some noise separation for my dog settle in the bedroom. The service was amazing from every staff member. The establishment could use a little renovation or just updates in general. The bed frames had all sorts of stains and the carpet was coming off where the floor met the kitchen tile. Overall though, the space was quiet and it met my needs for the night. The bathroom looked to be recently renovated, tile was clean! The water pressure was surprisingly really good. You can definitely hear the traffic as the window insulation is not the best, but after a certain hour, the traffic noise was minimum. The outdoor spaces available for dog walking in the front and rear of the hotel were well lit. There is a good selection of breakfast items but the food was just ok.
I would first like to say thank you to Hannah the front desk clerk. Thank you for going above and beyond for me. I apologize for all the trouble my company caused you. I highly recommend this hotel. Haven't got to stay the night yet. Hopefully that gets worked out soon. Super tired from working all day. Our company sends people all over the place. And definitely to the Toledo store. It's the best store we have at our company. All the higher up, stay here. When they are in town, thank you.
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Stayed at this location, January 16, 2026. Hotel is rundown. I stayed in room 223. The AC was loud also there was a constant noise coming from behind the couch. Not sure if it was a mouse or something leaking. Furniture inside of room was torn. When I placed my bags on the desk, I thought it was going to collapse. There are other hotels you can stay at. I don’t recommend this one. I was literally in the room for less than seven hours. Had to get out of that place. Good luck.
Definitely could do better with breakfast. There should be two extra blankets all you get is a thin very thin sheet and, a cotton comforter. It was clean, quite, and convenient.
I had an absolutely incredible stay at this hotel! From the moment we arrived, the staff greeted us with warmth and professionalism, making check-in a breeze. The room was spotless, beautifully designed, and equipped with every modern amenity we could need—comfy bed, stunning view, and a fantastic shower. The on-site restaurant served delicious meals with fresh, local ingredients, and the breakfast buffet was a highlight of our mornings. The location is perfect, close to major attractions yet peaceful. Every detail was thoughtfully considered, and the team went above and beyond to ensure our comfort. I can’t wait to return—five stars all the way! Ask for Alex. young charming and a total hunk