This business has earned a Highly Trusted designation — 4.9★ across 2,737 reviews signals an exceptional and consistent track record.
Strong long-term review history with 2,737 reviews and a 4.9★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviews in this category frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
General guidance for businesses at this rating and review level in this category — not statements extracted from this business's reviews.
Google selects and orders this review sample by relevance. It is not a chronological review history.
Sears heating and cooling was amazing. Wally and Jerry were amazing. Wally was out to trouble shoot the issues we were having with our 25 year old system, and explained what we needed. He was very professional and understanding when explaining everything to me. Jerry was great to deal with. He was very thorough with his work and it looked like he enjoyed what he does for Sears. Jerry was an absolute joy to talk to and the willingness to make sure everything was running smoothly and the cleanliness after he was done was amazing. Sears will be my go to in heating and cooling from here on out!
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Rankings are based on public review signals only. No paid placements.
The ReviewRank Score (0–100) weights a Bayesian-adjusted rating (55%), review volume (20%), sentiment of Google's up-to-5-review sample (15%), and rating consistency across that sample (10%). Sentiment and consistency are blended toward volume-based priors when the sample is small relative to total reviews. Google selects the sample by relevance, not recency. Full methodology →
I had a couple of problems I needed addressed with the hvac system that was in place in a property I bought recently. I had a few different companies out who really did not explain very well what was needed or were interested in the work. Sears came out and the tech was fantastic explaining the situation. He provided a few options and I went with a system replacement. They were able to get me in the next day and the installers that came out were great. Arrived on time, did good work, explained how everything worked, and let me know Sears is here 24/7 if I need help. This high efficiency variable speed heat pump unit has been working great for heating and cooling since the install.
Wally was very honest and provided the diagnostics and different options for the next step. What is more impressive was that he educated us on the various aspects of HVAC and let us make out educated decision. Jerry installed the system and did a great job. They cleaned up after the installation, performed the test and the system works great. Thank you for the wonderful job you do!
In 2025 we had to replace both AC and furnace - we’d been repairing and refilling AC for years and the time finally came. We had other companies do some of the maintenance before Sears, but have undoubtedly been most pleased with Sears. Their staff (when calling the office) and technicians have all been professional, helpful, nice, and went above what other companies have done. Joel is a technician we’ve seen multiple times now and he always has very useful and practical tips and advice to help maintain the units and make sure they operate at peak capacity. Excellent service from him each time. Installation techs when we replaced the units were also great. A+ Very glad we use SHC and would highly recommend to anyone!
Joe, Cody, and Mo were friendly, thoughtful, and knowledgeable. They worked together as a team efficiently and made decisions about installation that gave us back some space in the basement. They were patient with my questions and went the extra mile by staying a bit later until I could end a work call. Jamie came out to quote. He was fair, honest, and responsive to our desire to balance performance with price. Carly handled all the admin work with ease and professionalism. I don’t think you can really beat a solid, family owned business that treats customers the way Sears does. We’ve found our new go-to for HVAC! Thank you for curating such a great team!