This business has earned a Highly Trusted designation — 4.8★ across 4,315 reviews signals an exceptional and consistent track record.
Strong long-term review history with 4,315 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Gene Johnson Plumbing I cannot say enough good things about Mike K. Mike K spent hours here working extremely hard and never once gave up. He was literally sweating and did everything in his power to resolve a very difficult toilet clog. I have honestly never met a more honest, hardworking plumber than Mike K. What stood out most was that he was determined to get the job taken care of today for Mike K — it was about doing the right thing. He thoroughly explained all the options, called his supervisors when he had questions, and approached everything with professionalism, integrity, and care. Mike K truly went above and beyond. Because of Mike K’s incredible service, I will be using Gene Johnson Plumbing for the rest of my life. I will also be referring Gene Johnson to all of my friends, family, and colleagues without hesitation. This level of service is rare. Mike K is not only an outstanding plumber, but a genuinely great person and an absolute asset to whatever team he is working on. He is the kind of professional you call and immediately know you are in good hands. Thank you so much, Mike K, and thank you Gene Johnson Plumbing for employing such an exceptional individual. I cannot recommend you highly enough. ⭐️⭐️⭐️⭐️⭐️
I have always had excellent experiences with Gene Johnson Plumbing. Today, Andrew came out to fix my tankless water heater. He was very knowledgeable, professional, conscientious, and a pleasure to work with. He went above and beyond to do a thorough job to ensure all aspects of my problem were fixed properly. Andrew explained everything to me clearly and was very willing to answer all of my questions. Scheduling was easy and the ladies on the phone were friendly and helpful. I appreciated that they were able to send someone out expeditiously. This is the third time I've used Gene Johnson Plumbing and I have always been very happy with their service. Highly recommend them!
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Darius came out today to deal with our toilet repair issue. This company has great communication, quick response time, and although I was not expecting a repair expense at this time I felt it was a fair price for what was needed. Darius is courteous, professional and just a fantastic person. Very respectful of our place, fixed what was needed and left it clean and tidy. This is the second time I needed Gene Johnson Plumbing for our house and I highly recommend them for yours. Cheers.
5 stars – Daniel (PS - Daniel Fadzl - MW) came out to fix a boiler issue at my home today, and he did an outstanding job! The boiler had a problem, but he diagnosed it quickly, repaired it efficiently, and had everything back to safe and normal operation in just 2.5 hours. Daniel was professional, knowledgeable, and thorough—everything was handled carefully to ensure safety. I’m really happy with the service and relieved to have heat working perfectly again. Thank you, Daniel, for taking great care of my home! Highly recommend him and Gene Johnson to anyone needing reliable plumbing/heating help in Seattle.
Austin did an awesome job on my gas water heater replacement! He also replaced my main water valve shut off. His work was top notch. Austin explained what he would be doing and went over his work when he was done. He cleaned up the area once his work was completed - just beautiful! I would highly recommend Austin and Gene Johnson for your plumbing needs! Thanks Austin - appreciate your hard work!!