This business is Established — a decent presence with 151 reviews and a 4.0★ rating, though not yet among the top-ranked providers in this area.
151 reviews at 4.0★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Excellent stay at the Hyatt in Green Hills! The hotel was extremely clean, modern, and well-maintained. The staff was friendly and welcoming from check-in to check-out, and they went out of their way to make sure everything was perfect. The room was spacious, comfortable, and quiet, with a very comfortable bed and great amenities. The location is ideal—close to great restaurants, shopping, and only a short drive from downtown Nashville. Overall, this was one of the best hotel experiences I’ve had, and I would definitely stay here again. Highly recommend!
Honestly, it was very nice except never enough towels and wash cloths (we had a room for 6 and you gave us 4 of everything). And breakfast!?!? You were out of nearly everything with an hour left. 20 min in to sitting there, still out of most everything. And it wasn’t busy… but the elevator encouraged us to eat the “specially curated breakfast”. lol do better.
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I had a wonderful stay at Hyatt Place. The hotel was clean, comfortable, and very well maintained. A special thank you to Ellie for her kindness, professionalism, and excellent customer service. She made the entire experience smooth and welcoming from start to finish. Her attention to detail and friendly attitude truly stood out. I would definitely stay here again and highly recommend this hotel to others!😃👍🙏
Very nice hotel off the beaten path but easy access into downtown Nashville. Nice rooms, beautiful lobby seating area and lobby bar. Room was spacious and well-appointed. The daily free breakfast was a notch above as well, very tasty and lots of good options healthy and otherwise. Highly recommend this property.
This hotel is in a weird place among dental offices technically with othe hotels but sort of tucked into an alley. Views from the window are awful. The rooms are pretty narrow and the look was very sterile - no pictures on the wall except in the bathroom! The room was clean except the pull-out bed had crumbs on it. There was no blanket and we had to call down for it but it was delivered promptly. The hotel has a great and varied breakfast, a beautiful lobby, nice fitness room and a so-so outdoor patio. The $30 parking fee seems outrageous for the area, I was surprised by the fee because other in-city hotels had that same parking pricing. Walkability in the area should ne high but you are so tucked away, driving is necessary. This hotel has no pool. I probably would not stay in this hotel due to location.