This business is Trusted — customers consistently rate it 4.8★ across 2,494 reviews, indicating reliable, quality service.
Strong long-term review history with 2,494 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Brent at Hoffmann Bros plumbing did an awesome job installing a new gas hot water heater for us. He hauled away the old one and was so careful with not getting the floors wet! He reconnected the hot water flue even better than it was before which made the basement look tidy. Brent also installed a new kitchen faucet for us too. He was so careful not to leak water. The new faucet looks great & he put silicone on the connection to ensure it won’t leak in the future. I highly recommend Brent & Hoffmann Brothers plumbing!
We had a leak in our bath handles. So we called Hoffman bros and they ordered a new kit for us. Took 10 days to arrive. We were told our appointment was at 9am. At 12pm they showed up. 6 hours later we had a bathtub with new black marks in it, a loose faucet, and a handle that wasn’t even mounted as designed. But at least we paid over $1,800. I gave it two stars because the technician was friendly. I’d rather pay more and have it done well next time. I don’t even trust this company enough to let them try to correct it. I’ll use someone else.
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Wonderful experience. The plumber notified me when he was on his way. Showed up on time. Was very professional and engaging. Answered questions and did a wonderful job fixing my shower faucet. Highly recommend this company. Always a great experience. They have even worked on my AC uniting the past. Always a good experience.
Hoffman price gouges its customers. We have used Hoffman for several years to service our heating/air conditioning and have subscribed to their Signature service plan. Under this plan we pay $36/month ($432/yr total) and receive 6 air filters per year, 2 service appointments per year (1 for heating and 1 for a/c), and a myriad of other supposed benefits. Our systems have always run well until our most recent air conditioning check up. The technician noted our a/c capacitor had a reduced capability and recommended replacing. As Signature service customers, having already paid $432 for the yearly membership, his estimate to replace the capacitor was $375 (this estimate included our %15 Signature membership discount on service). Having zero a/c experience myself, I quickly researched capacitors and found Home Depot sold our specific model for $49. I declined the replacement due to cost gouging and replaced the capacitor myself. The replacement took a total of 40 minutes (25 minutes for the round trip to Home Depot, 5 minutes to find and watch a YouTube video on capacitor replacement, and 10 minutes for the actual replacement of the capacitor). That is a huge disparity in cost, $49 and 40 minutes of my time to replace the capacitor compared to $375 for Hoffman to do it (keep in mind, we have already paid $432/yr for the Signature service membership). I do not recommend using Hoffman nor its service plans. As the numbers show above, they take advantage of their customers through pricing.
After five days without electricity and temperatures hovering around 15 degrees, we finally got our power restored — and it’s entirely thanks to Hoffmann Brothers, especially their electrician, Justin. Our electric mast had literally been pulled away from the house after tree limbs dragged down the service line. Two other well-known Nashville electrical companies came out, but wouldn’t touch anything until NES disconnected the hot line — which meant more waiting… in freezing weather. Justin, however, didn’t stop without finding a solution. He secured emergency authorization, safely disconnected the line, rebuilt the mast and meter connection, and coordinated everything so NES could immediately reconnect our service. Within 24 hours, we finally had power back. And the workmanship? Outstanding. He didn’t just patch things up — he rebuilt it correctly: • replaced the entire mast system • fixed the previous builder’s makeshift nail mounting with bolting screws • secured and supported the conduit properly • caulked the board holding the conduit • cleaned the entire area • hauled away debris and old materials Even more impressive, during a historic weather outage — when many companies add “emergency” surcharges — their pricing was fair and honest, coming in almost a third lower than another major bid. Skill, integrity, and professionalism when we needed it most. If you ever need electrical work done right, I can’t recommend Hoffmann Brothers and Justin highly enough. They truly showed up for us. Grateful doesn’t even begin to cover it. 🙏⚡️