This business is Established — a decent presence with 97 reviews and a 4.4★ rating, though not yet among the top-ranked providers in this area.
97 reviews at 4.4★. Check recent reviews to assess current quality.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviewers highlight crews that arrive on time and communicate project progress.
Some customers mention insurance coordination taking additional time.
Anyone dealing with storm damage or long-overdue roof replacement.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I had an excellent experience working with Ed and Second City Roofing from start to finish. I first contacted them to perform a roofing inspection during the purchase of my new home, and they were able to come out the very next day. The inspection was incredibly thorough, and I received a detailed quote the following day. Super helpful when you need quick answers before a close of a new home. Once the project began, the team was professional and communicative. They took the time to explain the process and gave me options for the Trex decking and explain why my decking needed to be replaced. A special thank you to Mark, who performed the inspection and executed the project. He explained how the roof was constructed, pointed out potential problem areas, and showed me how they would address them. He also explained how the rooftop deck should be properly installed. A shout out to Ed the owner who always answered his personal phone to chat with me :) He was responsive, knowledgeable, and a pleasure to work with. It's clear he takes pride in his work! The finished roof and deck look fantastic, and I highly recommend Second City Roofing!!!
We used SECOND CITY for ALL of our home renovation, and repairs. They are fantastic. From the initial estimate to the final walkthrough, their team communicated clearly and kept us in the loop. The crew was professional, cleaned up the job site every day, and completed the project on time and within our budget. Highly recommend!".. ABSOLUTELY AWESOME!
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I have been doing business with Ed Baker for 35 years and believe him to be a man of the highest integrity, with fair prices and quality work. I recently called him when a shingle blew off my roof to examine the roof and repair the resulting “drip.” What followed was nothing short of amazing. Three years ago I paid a tucking pointing company to rebuild my chimney. Second City discovered that the work had been poorly performed and in fact GARBAGE had been stuffed in my chimney before a terrible repair job was covered with a layer of mortar. They completely rebuilt the chimney for half the cost of the previously poorly performed work. Before & After photos attached.
We’ve used Second City on two different projects and have been very pleased with their work, communication and timeliness. Our last project, we hired them for the roof, framing and building enclosure, and they - along with their subs - did great work. Would definitely hire them again and would recommend.
Overall we had a great experience! Josh was super easy to work with. We initially asked for a quote for tuckpointing for one side of our building, then added on some concrete work, and then additional tuckpointing. Despite the back and forth, Josh was never anything but pleasant. Our quotes were provided quickly and communication was always prompt. Pricing was very fair and work was skillful and completed on time. I wouldn’t hesitate to recommend Second City; these are now definitely our go to guys for our home and rental properties.