Steve A Sato DDS

First off, let me say that the office staff at this office was great. Very friendly and excellent at what do. However, we weren't happy with an experience we encountered with my 90 year old father who needed all his bottom teeth extracted. My dad was in a wheelchair and Dr. Sato came into the room and stood behind him as he spoke to us, never introducing himself to my dad or speaking to him directly. He was very soft spoken and wore a mask the entire time which even made it difficult for my mom and I to understand him. He said he didn't do extractions but that they had a traveling dentist who comes to their office to do the extractions for them and gave us the impression this person was an oral surgeon. However, after getting an estimate for the extractions and the already extremely high price going up several times before his surgery date, we decided to get a second opinion from an oral surgeon in Wilmington OH who quoted us a much less expensive price for the removal of my dad's teeth. That surgeon informed us that it is extremely rare for oral surgeons to "travel" and said he was pretty sure that the person Dr. Sato's office was using was just a general dentist, not an oral surgeon. They called Dr. Sato's office and confirmed this information with them. We were shocked to learn this information since it had come across to us that the dentist they were going to use was an oral surgeon. Plus, the price she was going to charge us was EXTREMELY expensive. We ended up cancelling all appointments at Dr. Sato's office and went to the oral surgeon in Wilmington and payed almost $2k less. We were very disappointed in how this information was misrepresented and would like to warn others to do their research!