This business is Trusted — customers consistently rate it 4.5★ across 428 reviews, indicating reliable, quality service.
A 4.5★ rating from 428 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
The hotel exceeded my expectations considering the price and location. I liked that the room had enough space for our bags and personal things without feeling cramped. The staff was also helpful when we asked for local recommendations. Overall, it felt like a dependable and comfortable place to stay in LA.
My son & I stayed over the weekend & I must say. It was honestly awesome. Gentleman at the front desk at night helped us find the place when we where lost & help us find the parking area. 💯 percent great SERVICE. Our room was beautiful , clean, actually the room was quite.. I would stay here again. Thank you...
To be honest, I felt a little concerned before checking in because of some of the reviews I had read. However, my actual experience was completely different. I am a visitor from Japan and stayed here on my way back from the FIFA World Cup. I stayed in a suite, so I cannot comment on the other room types, but the suite looked exactly like the photos. It was spacious, clean, and well-maintained. The refrigerator and washing machine worked perfectly, and I did not experience any issues during my stay. Visitors from Japan may feel a bit uneasy about staying in a downtown area in the United States, but I had no problems staying in this suite. The neighborhood is in downtown, so it is not the cleanest area, but that is simply part of being in a major city and was not a concern for me. Overall, I was very satisfied with the room and had a comfortable stay. Based on my experience, I would not hesitate to stay here again.
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Nice aesthetics in photos, but comfort, cleanliness, and basic hospitality were consistently lacking. The room looks modern, but the layout is awkward and impractical. It’s long and narrow, with the bed boxed in against a wall and a closet door opening directly beside the bed. There were no nightstands or bedside lighting, just a mini fridge awkwardly placed next to the bed and a single switch controlling overhead lights on one side. The bed was extremely firm, and the sheets appeared to be synthetic. Although the room itself stayed cool with the air conditioning running, being under the covers was uncomfortably warm. The bathroom had multiple issues. There were visible scratches or burn marks on the shelving, used soap left in the shower, and a dirty towel. The bathroom exhaust fan did not appear to work, which was evident from steam streaks on the walls upon arrival. A full-length mirror was positioned directly in front of the toilet, which felt uncomfortable and unnecessary. Check-in was frustrating. There was no one at the front desk, and contact required texting a number and waiting without acknowledgment before someone eventually appeared. Access required multiple door codes just to enter the building and the room, which felt disorganized and impersonal. While outside street noise was minimal, hallway noise carried easily and you could hear people walking past the room. I stayed because it was a single-night booking and there was no practical way to address these issues in real time given the text-only, delayed response process.
Do NOT stay here if you want any sleep: it’s 1:55am now on a Saturday and the noises from outside have never stopped since 10pm Friday. The room windows soundproof NOTHING—you can hear the beats of the music from the bar/club nearby, every single word in people’s conversations on the street, and passing vehicles and crowds walking by. (On Tuesday-Thursday nights, probably the bar/club wasn't open so I was able to get some sleep, but could still hear excessive street noise and got woken up once or twice because, again, the windows and wall do not soundproof at all -- It felt like that the windows weren't close all the way, but double- and triple-checked, and all of them were indeed fully closed.) The location: Anything south of Main St (the back side of the hotel) did not look safe and Spring St (the front side of the hotel) was more decent. The shower has really little water coming out, even when turned to max, AND when turned to max, the water is scalding hot. So I had to turn the water to medium and the water is even less. Every shower was a pain to experience... There was no room cleaning during the 4 nights I stayed there. (I didn't really mind because I kept things pretty tidy myself and had minimal trash). The body wash in the bottle fixed on the wall smelled questionable. I did not use it after one pump. The staff was friendly, but the essentials of this hotel are not good -- noise, location, amenities, etc. Do not get fooled by the pretty pictures of the rooms.