This business is Established — a decent presence with 735 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 735 reviews. A 4.2★ average reflects broad customer experience.
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I came with a group of 7 ladies, we had 4 rooms total. The first girl at the counter when we checked in for our stay was friendly and helpful, no complaints about her at all. The first room she gave us of the 4 rooms, the door was open, bed unmade, room hadn’t been cleaned. She righted that quickly. We all get to our rooms, not many complaints, the bathroom floor seemed sticky, but I wasn’t going to be barefoot on it anyway. Then bedtime, my friend climbed into bed and pulled the blanket up only to be met with body odor smell on the blanket. Whoever worked the night shift at the front desk, never looked up or acknowledged anyone who came through the front door. In the morning, the elevator was broken, so everyone had to use the stairs. If you needed more than 2-3 tissues, forget it, in at least two of our 4 rooms there were only a few tissues messily stuffed into the top of the tissue box which was then completely empty. The lady running the breakfast area was very nice. Overall cleanliness needs improvement and not skimping on room supplies. General maintenance. This is a bad management issue.
The room was clean and as advertised. Check in was easy. However, the 'breakfast' was a complete disappointment. Almost no food, we went down there multiple times, and what was available was in very limited quantities. No milk for cereal, most food trays and bakery options empty.
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What a great experience! This is a newly renovated Inn and it’s so nice and clean. The front desk person was so efficient and helpful! The room is excellent and we appreciate the staff.
The room has a nice modern feel, but service is poor. One day my room wasn't service at all, then the next two days I didn't get fresh towels, and on the second day I was given 4 hand towels? If I'm charged for these missing towels I wasn't given I will be livid. TVs are terrible have a lot of latency, and low response rate definitely bring your own monitor if you have one.
Frequent visitors to this location as we visit family. Room is always clean and well stocked. Breakfast is good for the value and staff are always friendly. Located in an area with plenty of food and shopping locations