This business is Trusted — customers consistently rate it 5.0★ across 211 reviews, indicating reliable, quality service.
A 5.0★ rating from 211 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Last night our daughter's 2014 Honda Civic with only 54,000 miles started having driving problems. It was making a lot of noise with acceleration and was not moving very fast at all in drive. It got worse, my husband barely able to get it in the driveway. Even though we checked Google and knew there were other reasons why it could be having issues, we were getting ourselves ready to be told a new transmission was needed. We were not feeling optimistic. We have aaa, but it only provides a 5-mile free tow. A neighborhood seen great reviews for the JAM and mentioned it. After reading a bunch of the reviews ourselves, we called this morning to ask if they could take a look at the car. Joel was very accommodating, and a tow truck driver was able to take it to the shop within an hour. A few hours later, we received a call with the great news that it was just a transmission switch that was loose and had released the transmission fluid. The explanation of the diagnosis was helpful in feeling confident that they had in fact found the issue, and were taking great care of the car. They quoted a very fair price range that depended on how much transmission fluid they needed and said they would do the work right away. A few hours later they called and said the car was ready and we were happy to pick it up and pay a fraction of what a new transmission would have cost. We have found our new auto repair shop! Everyone we talked to was so friendly and very authentic and we are thrilled to have trusted and skilled people available, and so close to home. Highly recommend!
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Going to JM Repairs proved to be a unique and rare experience. We did not have repairs done here, however I can attest to this.... Jason and his wife Jo are incredibly helpful, polite, and honest. Please read this review. I took my elderly brother's Tacoma in to have the running boards reinstalled after Toyota installed an entirely new frame due to a recall. Jason politely informed me, that due to changes in the frame, the running boards that had been removed were no longer usable. They were just scrap at this point from rust damage. He also left the truck on the rack so we could talk details.... Without my asking, he informed me that my brother should not settle for a low price when he sells the truck, because of these repairs done by Toyota. Jason's advice will certainly earn them thousands more than they would have when they decide to sell this vehicle. He cheerfully let me take photos of the under carriage to help my brother get a great price on the truck and also pointed out all the improvements that had been done. He spent 20 minutes with me for no gain on his part. What kind of business does that anymore? Well... Their kind of business. I sure appreciated them. I strongly suspect you will too. If I lived in this area, Jason and Jo would certainly be my go to in the event of repairs. I truly can't emphasize how impressed I was with their service. Remarkable... Great job, and many thanks. Sincerely, Gary
I ended up at JAM from a referral from Mad Hatter Muffler and I'm glad I did. My interaction with this company was great from start to finish. Jo is very knowledgeable and friendly and she got me booked for an appointment the next day. My car's issue turned out to be a difficult problem but Jason worked his magic and was able to fix it. In the hands of a less talented mechanic, it could have ended up costing me a couple thousand more dollars so I am very grateful for Jason's knowledge and talent. And besides the amazing auto repair shop that they run, you can just tell that Jo and Jason are really good people. Thank you!
My air conditioning started going out and coming back on, and I realized it was possible that I needed to get it looked at professionally. I saw The Jam Shop on a list that I had taken a picture of while getting my muffler replaced at Mad Hatter Mufflers, and decided to look them up. I called and left a voicemail afterhours, and they called me back the next day to let me know they could check it out. I dropped off my car, and it was fixed throughout the course of a day! They were transparent about what processes they would do, how much it would cost, and what issues they noticed during test drives. They quoted me a fair price for some other repairs I had been meaning to do, including my heat shield and a wheel bearing, and they fixed those too within the same day! They are fast, friendly, and fairly priced. I will be recommending them to friends! Thank you, Jam Shop for helping me get my car back in great condition!
I really couldn't have had a better experience! I've had some sketchy repairs before and leaving your car with mechanics can be stressful but wow. They did a phenomenal job at being fully transparent and relieving any worries I had about getting my car fixed up. I spoke with both Jeff and Jo who were both very professional while also adding a personal touch. I only had minor repairs done, but I will definitely be coming back for anything else I need done! Thank you guys so much!!!