This business is Established — a decent presence with 210 reviews and a 4.3★ rating, though not yet among the top-ranked providers in this area.
210 reviews at 4.3★. Check recent reviews to assess current quality.
Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I had an awesome experience with Alec at University Auto. He was friendly, patient, and really made me feel like I was being taken care of instead of just being another customer. He was upfront, explained everything clearly, and made the entire process stress-free. I truly appreciate the time and effort he put into helping me. Great customer service is hard to find these days, and Alec definitely stands out. I would gladly recommend University Auto to anyone needing quality service from someone they can trust.
I can’t say enough good things about Alec at University Auto. He was very helpful, honest, and made the whole process easy. He took the time to listen, answer my questions, and make sure I felt comfortable every step of the way. It’s hard to find someone you can truly trust when it comes to your vehicle, but Alec went above and beyond. I really appreciate the great customer service and would definitely recommend University Auto to anyone looking for a reliable and trustworthy place.
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Randy, Kevin, & Alec are a great team! I have car problems I go to them and they do honest work. They’re a great bunch of guys and will always shoot you straight! I’d recommend University Auto Service to anybody.
Dropped my car off here and had a great experience. They kept me updated throughout the whole process, so I always knew what was going on. The pricing was fair too, and I'd definitely come back if I ever need work done again.
Upon coming into the shop I was greeted with upbeat customer service & swiftly transitioned from explaining my tire issue to my tire being inflated & work being done. The issue was clearly explained to me in detail & Staff worked quickly & efficiently.