This business is Trusted — customers consistently rate it 4.8★ across 505 reviews, indicating reliable, quality service.
Strong long-term review history with 505 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers frequently praise quality installations, energy-efficient recommendations, and responsive follow-up.
Scheduling during peak season (summer/winter) can take time — book ahead.
Homeowners looking for a trusted HVAC provider for installs or repairs.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
We had a problem with our heater on Friday evening and I contacted Charlotte Mechanical on Saturday morning and described what was happening and Nick was able to assist us within a few hours. Nick is informative and thorough. He is professional and courteous. Very pleased with this company and Nick.
These guys blew my mind - specifically Kris! I have worked with plenty of service professionals over the years and never in all those years have I ever seen the level of service, professionalism and willingness to do whatever it takes as I got the chance to experience today with Kris. He was simply one of a kind and if he is any indication of the team at Charlotte Mechanical - well you have a customer for life! Could not more highly recommend these guys and if you get Kris - consider yourself lucky!
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Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
The guy was very professional, neat and clean and did not track any dirt or snow in my house. He was knowledgeable and informed me every step. I am having him come back in a couple of weeks to clean and maintain my furnace. Thomaz is awesome and he won my trust. I hope i spelled his name right.
BEST customer service! I moved into a new condo last week and a new hvac had been installed a month ago that was making horrible noise! The original installer would not return my calls. I called Charlotte Mechanical and Sydney could not have been more helpful!! She was so patient and kind. I was not even a current customer but i found out they service my unit type. She got Tomas out there that day and he could not have been more helpful!!! I signed up to have them continue servicing my unit.
Charlotte Mechanical (Kris) serviced our furnace today and I must say that the service call was amazing. Kris was prompt, courteous, and knowledgeable. He explained what he was going to do, completed the job, and then explained what he did. This service provided was simply outstanding. I would hire Charlotte Mechanical again as well as recommend them to friends and family.