This business is Trusted — customers consistently rate it 4.8★ across 2,292 reviews, indicating reliable, quality service.
Strong long-term review history with 2,292 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Have had other companies that had extreme difficulty snaking this kitchen drain. Matthew setup quickly, reviewed the options at hand, went over possible risks and made the rest look easy. He was profession, thorough and checked many other areas of plumbing sections to confirm flow that other companies have not and answered all questions I had. Left the area cleaner than it was before. Very much appreciated the service today, thank you.
Matt was very professional, he explained the plumbing diagnosis and what was needed to repair the issue. What was amazing is Matt didn't treat you like a dollar sign, but he actually cared about my situation and made sure to provide alternatives for future plumbing resolutions. Being a homeowner for only 5 months I wasn't expecting plumbing issues so soon, but Matt was very honest about my issue and got the job completed with no hangups. Thank you Roto Rooter Plumbing and Water, for having Plumbers like Matt!
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My rental property had really bad sewer blockage. One company I hired tried many ways to fix it with no success. Roto-Rooter came in with very professional tools and expert solution. Really appreciate your work. You will be my first choice next time. Highly recommend.
Scheduling service with Roto-Rooter was super easy and I was able to get someone to come assist with a backed-up bathtub within 1 hour on a Sunday morning. The technician that came was Jason B. and he was honestly a saint, as the tub drain clog turned out to be a much bigger issue than expected involving a completely clogged up galvanized pipe. After trying to snake the tub drain directly and that not working, he drained the water out of the tub for us and then snaked the pipe UPWARDS from the basement which resulted in a huge mess that looked like a scene out of a horror movie... so thankful that the problem is solved (for now at least -- Jason did advise that we get the galvanized pipes replaced eventually) and overall the price of the service was well worth it. Although I initially felt it was overpriced for a simple drain cleaning, the amount of work done was absolutely worth every penny and I would absolutely ask for Jason next time I needed Roto-Rooter again in the future.
Our kitchen sink became clogged the night before Thanksgiving. We were surprised to find that we were able to schedule an appointment for between 8 and 10 the next morning, even with it being a holiday. The technician, Jason, was great and very friendly. Unclogging the sink ended up not being as straightforward as originally hoped and it took multiple attempts and snaking 50 ft of the drain line before the clog was finally clear, but Jason was persistent and did a great job. Based on my experience, I would highly recommend their services.