This business is Trusted — customers consistently rate it 4.5★ across 587 reviews, indicating reliable, quality service.
Strong long-term review history with 587 reviews and a 4.5★ average signals reliable, consistent service.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Fantastic work every time. They've never turned me away, always doing whatever they can to help me out and get me back on the road. They're fast, efficient, accurate, and kind. I'll go here as long as I live in Nashville!
Amazing service that not only results in long lasting and great work, but it’s also incredibly reasonably priced. They even helped screw on some side panels FOR FREE because I didn’t have the money for the body work at the time and it made the car look nicer. This place is an actual gem, and congratulations if you’ve found it, because you’re gonna being getting the best possible work for the lowest possible price in the state, which is crazy because this is Nashville. The guys working here are super nice and flexible, too, and did I mention they get the work done quickly and my car is never just waiting around for them to start fixing? They immediately are on. So much faster than even Firestone and with out the crazy high prices and less reliable service I used to get there. Ok, gonna end the novel now, but just wanted to let you know you’re at the right place if you’re reading this. I’m born and raised and even went to undergrad and grad school here in Nashville and in my 38 years, I’ve never found a better shop
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I had an engine light come on as I was passing this place so I pulled in and they were so quick to diagnose and help me out! I unfortunately was a little too late so I had to leave my car overnight but they communicated the price with me before I left. They have a text system set up to let me know when my car was ready, and were very clear about what the issue was and didn’t try to push or upsell anything I didn’t want. They were very sweet and quick! If I need anything else I’ll be coming back for sure!
I ended up with a flat tire at work. Called AAA and they came out, put the spare on, and recommended Thompson Lane Auto Care. I had never been there before, but it was not far from me. When I got there, Leo came out and asked how he could help. I told him about AAA finding a screw and that they were recommended. No questions asked he took the flat to Gaber who pulled out the screw and was able to patch the tire. Thank goodness!! Gaber replaced the spare with the brand new looking tire, aired up the 3 other tires, put the spare back and even put the totes of books back in my trunk!! Leo only charged me $50 for their work!! I am very thankful to Thompson Lane Auto Care!! They took excellent care of me. I will definitely return for future car repairs. Check them out. You won’t be disappointed!
COMPLETE RIP OFF! Extremely disappointed with this experience and would strongly caution others before using this business. We were initially charged an amount that did not match what was verbally discussed. When we questioned the pricing, we were told the labor rate was $180 per hour and that we were being charged for two hours of work. However, after reviewing timestamps and the actual amount of time spent on the job, the explanation suddenly changed. We were then told the charge was supposedly based on a “workbook” from all data , which after being checked did not have a price for this service or flat-rate guide rather than hourly labor. When we politely asked to see the workbook or documentation supporting the pricing, none could be provided. At that point, when confronted about the inconsistency, the employee openly admitted that he had lied. That level of dishonesty and lack of professionalism is completely unacceptable, especially when customers are trusting a business to provide transparent and fair service. To make matters worse, we were told certain bolts had to be replaced because they were “stripped.” After inspecting everything ourselves, the bolts were clearly not stripped at all. It felt like unnecessary charges and misleading explanations were being used to justify an inflated bill. Overall, this experience was frustrating, dishonest, and unprofessional from start to finish. Clear communication, honesty, and transparency should be the bare minimum when customers are paying for a service. Unfortunately, that was not our experience here. I would not recommend this business to anyone looking for trustworthy work or fair pricing.