This business is Established — a decent presence with 977 reviews and a 4.2★ rating, though not yet among the top-ranked providers in this area.
Well-established with 977 reviews. A 4.2★ average reflects broad customer experience.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Reviewers appreciate responsive communication and work delivered as promised.
Some customers note response times during peak periods.
Those who value consistent quality and professional service.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Prime location for a boutique hotel. It was a tad harder to figure out but once checked in its easy peasy. Terry cloth Robes are included in the room. The staff are friendly enough nothing set them apart from other hotel stuff at othe hotels. My experience of this hotel was pleasant. Make sure yall check your Keurige before making a cup of coffee.
I recently spent a night at the Dunhill Hotel in downtown Charlotte and overall had a good experience. The hotel has a lot of charm and character, and the location is hard to beat if you’re staying downtown. My room was clean, fresh, and comfortable, and the lobby area was very inviting. I especially enjoyed the bar attached to the lobby—it was a great place to relax after a long day. That said, I came in expecting a truly elite boutique hotel experience, and it didn’t quite reach that level for me. While everything was nice and well-maintained, there wasn’t anything that really set it apart or delivered that “wow” factor you often expect from higher-end boutique properties. Still, the staff was friendly, the property was clean, and the location is excellent. I would definitely stay here again, but I’d describe it as a very good hotel rather than a great one. Overall: a solid four-star stay in downtown Charlotte.
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I couldn't find a room near the stadium due to the concert in town so I used Priceline and it found this hotel for me. It's an 18 min walk to the stadium. We first went to a pricey steakhouse and came back with leftovers and then checked into our room to see that there is no fridge. Per the Dunhill website, fridges are for select rooms but available to all upon request. I called downstairs multiple times and no one answered so I went back down to the lobby to the front desk. I requested a fridge and was told they dont have any. So all of our food had to be thrown away. The bathroom is very small and cramped and outdated. You can barely sit a brush on the sink so i had to lay everything out on the bed, that I needed to get dressed, and keep walking back and forth from the bathroom to the bed just to get dressed for the event. The hotel itself was very hot and the elevators even worse; it appears the AC is broken which is terrible because we are in a high heat advisory. We came back to the room later after being out in the heat all day and discovered there is also no ice. We asked if there is any ice and they said "not really" but we will see what we can do. Eventually they did bring ice in a bucket with no liner on the inside; I sure hope the bucket was clean. The walls and windows are very thin. We were on the 4th floor and we could hear people's conversations down on the ground outside. Not just muffled sounds; the actual words they were saying. And the same for the walls; we could hear people's conversations word for word in the rooms next to us. Then it finally gets quiet enough so we can try and sleep. The light from the thermostat is as bright as a lamp; I was able to put a baseball cap over it to help darken the room. The bed is hard and I woke up in pain and body aches. The light from the windows, with the blinds and curtains closed, was still super bright and woke me up. Also check out is 12pm and the housekeeper knocked on our door at 11:35 telling us its time to go. (do not disturb placard was on door) Overall, especially considering that it was $400 for one night, was not a great stay, however the staff were all very nice and friendly.
I hosted a luncheon for 22 folks at the Dunhill in Charlotte on February 6, 2026. The service and the food were excellent. The waitstaff of Sonia and Beth were especially helpful and responsive. Jordan Kayser. General manager, was easy to work with in pulling together a menu and seeing that we were properly accommodated in spite of a broken water pipe that significantly interrupted operations. All of my guests were very pleased with every detail. Highly recommended.
Went for drinks and dinner. Cannot comment on rooms. Nice and tasty drinks but bartender was a bit grumpy. Loved the chicken piccata. Good wines by the glass options. Great prices for Uptown.