This business is Established — a decent presence with 3,182 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
3,182 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
Customers who want confidence before choosing a local provider.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
What a fantastic stay at The Westin! My sisters and I were in town for a UofL ballgame and absolutely loved our experience from start to finish. Having the team staying at the hotel as well made it even more special for us as proud alumni. The hospitality was top-notch, with exceptional service across the board. A special shout-out to the front desk staff for being so welcoming and helpful, the breakfast staff in the restaurant for starting our mornings off right, and the Starbucks crew for keeping us energized and smiling. The rooms were spotless, the amenities were excellent, and the overall atmosphere was warm, professional, and inviting. The Westin truly knows how to create an experience, not just a stay. Highly recommend and we can’t wait to be back on a family outing, girls trip, sporting event etc. #GoCards #ProudAlumni #WestinExperience #HospitalityDoneRight
Rooms were clean and spacious. Got a complimentary upgrade to overlook Fountain Square. Elevators were secure - had to use your door card on the outside to even call the elevator. Instant hot water and shower heads seem updated. The whole hotel seems fairly updated. Checkin was smooth. Beds were comfortable - my wife wanted to take a pillow home. She even took it out of the case to see what brand it was, only to be disappointed it was proprietary lol. Would definitely recommend for a stay in downtown Cincinnati.
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My stay at the Westin was pleasant. My room was clean with plenty space. The room was great, just wish it had a microwave. There were great attractions near the hotel. The staff was highly helpful, professional, and welcoming. Jovi was amazing at the front desk. She was helpful and provided great insight about the hotel and the city.
Hotel was a nice clean property. Also very secure where you have to use room key to get access to elevator! Rooms were very spacious. Didn’t have the best view but that was okay.
The Westin is a phenomenal brand. We have to stay at the children's hospital and coming back to this spacious, clean, comfortable hotel was really wonderful. Also housecleaning did such a great job when we came back to the room the babies stuffed toys were on display and everything was spotless. Location is great too, highly recommend