This business is Trusted — customers consistently rate it 4.9★ across 971 reviews, indicating reliable, quality service.
Strong long-term review history with 971 reviews and a 4.9★ average signals reliable, consistent service.
Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 2:00 PM
Friday: 7:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed
Patients frequently cite attentive care, clear communication, and a welcoming, professional environment.
Wait times can increase during busy periods — scheduling ahead is recommended.
Patients seeking attentive, professional care with good communication.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I cannot say enough about Charlotte Family Dentistry. My dentist, Dr. Ralph, was so professional, knowledgeable, and thorough, and took the time to explain everything to me in detail. My hygienist, Casey, was also very thorough and kind. I have had past appointments with other hygienists at this dental office and always had great experiences with each of them. The staff at the front desk also made me feel welcome and were very helpful. Everyone took the time to address my concerns and made me feel so comfortable. I had a great experience and would highly recommend this office to anyone looking for excellent care!
I have nothing but superlatives to share! Excellent, caring care for my 99-year-old father, as well as myself for many years. I recently just had the best cleaning I’ve ever had! I’m so glad that they have moved into a much nicer space in a very convenient location. The dentist and text and front staff consistently provide excellent service and are thoroughly nice people!
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Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
I had an excellent experience at this dental office. The staff was friendly, professional, and made me feel comfortable from the moment I walked in. Dr. Ralph alone deserves full recognition! He took the time to explain everything clearly, answered all of my questions and truly went above and beyond. The office is clean, organized, and welcoming. I truly appreciated the gentle care and attention to detail throughout my visit. I highly recommend Dr. Ralph and this practice to anyone.
I can’t say enough positive things about Caroline and Dr. Ma and the experience I had at last week’s appointment at Charlotte Family Dentistry. The care I’ve consistently received over the years is beyond excellent. The character and competence of the team is superb. This time, I had a rather challenging filling which Dr. Ma made seem easy. I was comfortable the entire time and the results exceeded my expectations. Our family gives five stars to this practice and will continue to heartily recommend them to our friends.
Dr. Ma is the best! I've been his patient for years now. I've moved several times and am no longer anywhere near his office, but I have serious trust issues with dentists, so I travel to his office regardless of where I end up. His team is always nice and friendly and supportive. His new office is really nice and modern too. Highly recommend!