This business is Trusted — customers consistently rate it 4.8★ across 1,485 reviews, indicating reliable, quality service.
Strong long-term review history with 1,485 reviews and a 4.8★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Good afternoon, I am writing this review about the positive experience that I had with Queen City Plumbing and two of their fantastic technicians. Last Friday Richard came out and fixed the plumbing under my kitchen sink. I mistakenly let someone do cheaply. And that’s what I got, a cheap job. Richard fixed it very quickly. Today, 12/29/25, I had the pleasure of having Michael as my technician. I had 2 problems, water not coming out of the shower head and a leak at my hot water heater. With the shower, he quickly diagnosed I had the wrong handle and changed it for me. Then he made quick work of rerouting the line to my tank, the proper way and fixing the leak. All I can say is these gentlemen were professional, professional looking, courteous and I could see they knew what they were doing. Especially since I used to be tradesman. They are an asset to your company. I HIGHLY RECOMMEND Queen City Plumbing. Thanks, Richard and Michael.
Justin and Zack stopped by today to install water filtration system. I am very happy with the deal I received and service. Justin and Zack are professional, quick and clean. Originally, water lines were sticking out the wall, Zack recommended to change the position, so it looks nicer and cleaner(Pictures attached below, before and after). They installed the system the same day, answered all our questions, and were very friendly and kind. I will 100 % recommend to my family, friends, and neighbors.
See why this business ranks here and how customers describe it. Get a breakdown of your Smart Score and what it would take to reach the next trust tier.
Get Ranking Report — $19Reports do not affect rankings.
Data sourced from Google Places API · ReviewRank Smart Score
Rankings are based on public review signals only. No paid placements.
Hayden McFalls and Billy Ferguson and the whole team at QC are truly the best. As a Real Estate agent there is nothing better than finding an issue, making a single phone call and those gentleman handle the rest. Could not recommend this company more and have saved me more times then I can count!
We had our 52-yr old house replumbed, capping off the old copper pipes, and piped with PEX. The job was done expertly with a 3-person crew in just one day! After receiving other quotes, Queen City was the most reasonable. A special shout out to Hayden, Brett, and Zack, for their thoroughness and professionalism, and a job well done! Highly recommend Queen City!
Michael and Rhett did a great job. Curteous.knowledgeable and very Professional. I can’t praise them enough. They replaced my water service supply line.