This business is Trusted — customers consistently rate it 4.7★ across 178 reviews, indicating reliable, quality service.
A 4.7★ rating from 178 reviews indicates strong quality — continued review growth will further confirm reliability.
Customers consistently cite quality service, professional conduct, and reliable results.
Scheduling availability may vary — confirming in advance is always recommended.
Anyone seeking a reliable local business with a proven track record.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
I stayed at this property from Feb 19-22. The location is a 10/10. The hotel is new and beautiful. I was a bit nervous about a "micro room" but in all reality these room sized are no different from many city hotels. The hotel was SPOTLESS. All employees were friendly and helpful. We happened to arrive on their Grand Opening day and were invited to attend their celebration - It was so great with beverages and gorgeous food offerings from Junies their in house restaurant. The Location... 5 Minute walk to Broadway or Bridgestone arena . 7 minutes to the Ryman - Liquor store and convenient store less than a block away. Area felt safe even late at night. I would choose this hotel anytime I need to be in Nashville! I can not say enough good things about our stay!
This hotel is brand new and it's 10/10. The staff is standout and deserves all the praise, from the check-in to the cleaning staff in the halls. Jonathan and Emma at the front desk were personable, helpful, and went above and beyond. Great conversationalists. Just lovely! Rooms are perfectly designed, and I loved that they have Sirius XM and the Calm app on the tv. You can really take a break from the crowds here. Very quiet, great water pressure in the showers, extremely clean. The location is a quick walk to Broadway and the lobby is bright and beautiful if you want a break from your compact room. They even have a coffee bar! PSA to solo women travelers: this hotel feels very safe and secure!
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This is the perfect place to stay in Nashville. The rooms are cozy, and have everything you would need. The staff have all, and I do mean all, been nothing short of wonderful and friendly to us the entire weekend. There is a restaurant down on the first floor that has plenty of options. We had breakfast there a few times. Finally, the real gem to this place is its’ location. It’s a couple blocks from the Broadway bars and restaurants. It’s also just a couple minute walk to Bridgestone Arena and Ryman Auditorium. It is about a half mile away from the Gibson Garage. We parked our car Friday when we got here, and we never touched it again until time to go home. It’s too bad that I can only give this place 5 stars here. Trust me, they deserve more! Thank you again for the kindness of all of your employees. You all really made us feel welcome here.
I’ll give them the location. It’s a 10/10; but, nothing says luxury stay like a grand opening where basic hotel functions are still in beta testing. Two nights, zero hot water, very refreshing if you’re training for polar plunge season. Room phones didn’t work, so every question required a field trip to the front desk. Truly immersive hospitality adventure with cardio included. They had the grand opening while we were there, which is bold considering the hotel itself had not yet opened emotionally, physically, or operationally. Great concept. Needs reality. You’re not ready.
We spent 2 night at the Motto during the FCS National Championship. We arrived early and the amazing staff were able to get us a room prior to check in time. The staff was absolutely amazing during our stay and went above and beyond to make our Nashville experience memorable. The quick walk to Broadway provided us some peace and quiet when we got done enjoying downtown. We are looking forward to our next visit to Nashville and will definitely be booking the Motto again.