Environdental

I am leaving this review to warn other new patients to be cautious before agreeing to scaling and root planing/deep cleaning at this office. I came in as a new patient for an exam/cleaning on 6/18/2026. During periodontal charting, the probing was extremely forceful and painful throughout my mouth. I have had periodontal charting done for years at other offices, and it never hurt like this. The dentist repeatedly called out 5mm and 6mm pocket readings and told me I needed SRP/deep cleaning in all four quadrants. I was also told they would not perform a regular cleaning unless I agreed to SRP. I initially agreed because I was worried, but I became uncomfortable, withdrew consent, and left before treatment was performed. After reviewing my records, I became even more concerned. The office diagnosed generalized moderate chronic periodontitis and treatment-planned SRP in all four quadrants, but the periodontal chart from that same visit listed 0% plaque, 0% calculus, 0% bleeding, 0% suppuration, no mobility, no furcation involvement, and no clinical attachment level greater than or equal to 6mm. My prior and subsequent periodontal charts from other offices showed mostly 3mm/4mm readings with only localized higher readings in the back, including an area near a filling/contour issue that had previously been explained to me as making gum attachment more difficult. Based on my experience, I am concerned this office may be using aggressive probing and alarming pocket readings to push expensive deep cleanings on new patients. I have filed a complaint with the Dental Board of California. I strongly recommend getting your periodontal chart, X-rays, diagnosis, and treatment plan, and seeking a second opinion, before agreeing to SRP/deep cleaning here.