This business is Established — a decent presence with 3,648 reviews and a 4.1★ rating, though not yet among the top-ranked providers in this area.
3,648 reviews at 4.1★. Check recent reviews to assess current quality.
Early reviews reflect a team building a positive reputation.
Limited history — check recent reviews for the most current experience.
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Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
This place was wonderful from start to finish. It’s very clean, quiet, and the staff are friendly and welcoming. The breakfast was a highlight with plenty of options, especially for vegetarians, which I really appreciated. The gym was spacious and well-equipped with lots of machines and equipment to use, making it easy to keep up with a workout routine while traveling. Efficient check-in and check-out experience. Overall, it was a very pleasant stay and close to the airport. I will definitely stay here again!
The front desk staff at Hyatt Los Angeles were exceptional. From check-in to they were friendly, professional, and attentive, always ready to assist with any questions or requests. Their warm and welcoming attitude made the stay much more enjoyable. Special thanks to Sergio and Simon for going above and beyond to ensure everything ran smoothly. Their efficiency and kindness truly stood out and made a lasting impression. Amazing staff!!!
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Super smooth & easy hotel for our overnight stay in LAX! Shuttle picked us up at the airport & brought us promptly over. Check in was easy as well. Our room was clean, bright & had all the things a tired traveler needs. Decent sized bathroom & room. They have a small cafe on the first floor for coffee / quick grabs. When we checked out the next day, shuttle came quick & dropped us back off at the airport. Highly recommend anyone looking for a place to stay while close to the airport for future travels!
Very convenient place to stay before an early flight. We walked to and from terminal 4 because I'm the kind of person who would rather walk then wait for the shuttle (which comes every 20 minutes) and the walk took about 18 minutes. If you are going to terminal 1 or 2 I would say walking is a no brainer. Rooms were nicer than I expected with a great bed and shower. Workout area on penthouse floor was large and had a great airport view and it even had a Peloton. Really great use of a category 1-4 certificate if you need an overnight near LAX. Breakfast was a ridiculous $38, but I had free breakfast at the Flagship lounge so it didn't effect me.
Really disappointed, this was my third time staying here and I noticed a decline in the rooms. Last time I stayed here was in 2024 but now the sheets are really cheap. Instead of a proper duvet they cover the comforter with two separate bed sheets to cover the comforter. Which I find extremely unhygienic. We called to get a proper duvet but they came and gave us the same. Service was poor, when we checked out we asked where the airport shuttle would be and the receptionist vaguely told us that it could either be in front of the hotel or inside the parking lot. For it being an airport hotel they should really know instead of guessing. Due to this we waited in front of the hotel and watched the shuttle leave without stopping for us. This made us wait for the next shuttle and this time we had to go into the parking lot to get it. I would reccomend your staff to communicate with the airport shuttle especially this being an airport shuttle.