This business is Trusted — customers consistently rate it 4.7★ across 2,027 reviews, indicating reliable, quality service.
Strong long-term review history with 2,027 reviews and a 4.7★ average signals reliable, consistent service.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Customers consistently cite licensed, safe work with clear pricing and code compliance.
Complex or large-scale jobs may require scheduling well in advance.
Homeowners needing licensed electrical work done safely and to code.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Chris Welch provided excellent service at my house resolving an outside faucet issue which was caused by freezing temps and leaking back inside the basement. Chris reviewed all the options with me. I appreciated his honesty and recommendations. He replaced the faucet, reconfigured the water line from the main and added a shutoff. He was on time and did a great job. The new faucet and water line reconfigure was a huge improvement! I’d recommend Chris for any future plumbing jobs needed! Thank you!
Mitchell deserves the 5 stars, not Fire and Ice. Mitchell was great and answered all of my questions. He went above and beyond for his customers. He was honest and upfront about our furnace maintenance and testing. Our understanding is Fire and Ice has been bought out. This is a good thing as we had nothing but problems with Fire and Ice since receiving a new AC system last July, 2024. I recommend the new company’s management follows through on commitments and enhances communication which is lacking. Your techs are great but it’s apparent other aspects of the organization are fractured.
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Overpriced! Service did repair leak, but did give price reduction when using the replacement handle that I already bought from the local hardware store. Didn’t like that I had to pay for membership to get a warranty, which was declined. The technician was kind and did fast work.
Apex was out 2 days prior and completed the same service but they never opened the coil inside nor out. The photos below are from when Brandon first opened my unit. My ac is now running better and cutting on and off much less than it did prior to his arrival. Brandon did a great job and was very professional. we signed up for trueNorths service plan because of Brandon’s interactions with me and the plans cost vs benefits.
We had a major water damage event Tuesday which affected our electrical panel boxes. KMA was able to get someone out same day and Todd was AMAZING! Friendly, knowledgeable, professional- everything you want your electrician to be. He answered several questions for us and explained everything in detail. We really appreciated his help and experience. He & his partner (Michael) showed up when promised the next day & worked until about 10pm to ensure they were able to get power back on to the house including our heat. I can’t explain how thankful I am and how GREAT the work was. We’ve had KMA do several jobs/home improvement projects for us over the past few years and are always happy with their work. Knowing they’re there in case of emergency & for very large jobs too gives me peace of mind knowing my family is safe and we have a reliable company we can trust. Highly recommend!! Thank you Todd! We are really thankful for all you have done for us this week! New Update: Company has updated name to TrueNorth but still provides stellar service! They reached out to perform a warranty check up (everything was still perfect & it gave me additional reassurance that my family and home is safe!) and also we’re able to install a new light fixture I’d purchased. Great job as always, reasonable pricing and high quality work! Awesome company!!