Cincinnati Bright Smiles

In my recent visit, Bright Smile‘s missed the goal of patient care, freedom of choice of treatment and good care of patient. Forcing patients into unwanted treatment is not healthcare. Developing a doctor patient relationship of trust, care and concern is good for both patient and doctor and enables a thriving practice. When I walked into the office and decline preventative dental x-rays due to an extensive family history of cancer, I was told I would not be seen if I declined the x-rays as the doctors license was more important than my health. I was also told that as medical professionals they would not be allowed to do anything that would threaten my health. This was shocking given what we have experienced in Covid. I was also told that as educated college professionals, they knew what they were doing. But it is practice, not college that develops skill and expertise. Sadly, I felt unseen, unheard, dismissed, intimidated, and inconvenienced. It was their way or the highway, unlike our previous good dentist. I hope this is a learning curve for them, and they will become an asset rather than a detriment to the neighborhood and their patients.

I’m very pleased with the care everyone in this office shows at every visit. The hygienists are thorough but very gentle. At my last appointment I saw Dr. Patel because the dentist I had seen previously has retired. I’m very happy with my experience and will continue using Dr. Patel and Bright Smiles for my future dental care.