This business is Trusted — customers consistently rate it 4.9★ across 338 reviews, indicating reliable, quality service.
A 4.9★ rating from 338 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 12:30 PM, 2:30 – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Customers frequently cite honest diagnostics, fair pricing, and work completed on time.
Some customers mention waits during peak hours — calling ahead is recommended.
Anyone who values honest pricing and clear communication from a mechanic.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Absolutely OUTSTANDING service. We came from Missouri and our Auid car had one of the sparkplugs explode 6 miles away from the shop. We drove there with the car which was violently shaking. They were able to look at the car when we got there and told us what was wrong and ordered parts + fixed it with in 3-4 hours. Other places told us they could not see us at least till Wednesday and we had to leave the next day. Ahzize did a wonderful job explaining everything and charged an extremely fair price. We were able to get back home safely which is around 300+ miles away from the shop with no issues at all. The men here genuinely know what theyre doing and try to help as fast and as best they can for the most affordable price. If we didn't live so far away I would 100% come here for any car issues. If I could id give 10/5 stars. Words can not describe how thankful we are we were able to find them. They really mean it well you will be in n out!
Above & beyond doesn’t even cover it! Islam and his team were so wonderful. They went out of their way to make sure my car radiator was replaced and I was back on the road within 24 hours! It’s great to have a place that you can trust to work on luxury vehicles without the overpriced service cost you run into at the dealership. They were able to source parts directly from Land Rover or I had the option to use an after market part if I wanted to save more money on the repair. They updated me with pictures throughout the whole process and even sent me a picture of their tech purchasing my radiator from Land Rover so I knew it was legit! In N Out Automotive will always have my business! Thanks again guys!
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Gave them a call last week about coming in to have some advanced diagnostics run for a check engine light (already have the code but looking for further evaluation after another mechanic essentially turned my vehicle away and suggested I take it to a dealer). Rep was friendly on the phone and told me they’d be happy to help. We agreed on coming in Monday morning. According to Google, the shop opens at 9am, so I arrived shortly after that and nobody was there. What was even stranger is that the sign posted on their door says they open at 8am. I tried calling and call went to voicemail. I sat around for a bit and at 9:18 someone finally showed up to unlock and open shop. I followed behind him directly and he was doing something in the back of the shop. I surveyed the shop interior and saw an assortment of cars all over the place in various states of repair without much rhyme or reason. It almost looked like a junkyard. This coupled with the fact that they arrived late, didn’t respond to a call, and didn’t even acknowledge my presence after I stood there for a few minutes caused me to walk out. This was a shame because I specifically drove 30 minutes out of my way to bring my vehicle here based on positive reviews and a pleasant phone conversation, but the first impression of arriving at the shop was enough of a deterrent.
They do good work for a fair price. It's not fancy, and very much a mechanic-run place, but they will walk you through anything they find and are incredibly honest. Always where I come in East Nashville for an oil change.
Aziz saved the day. I had a difficult time taking off a taillight electrical clip off. Drove up there and he had it off and helped me install the new taillight within minutes. I am so grateful. I understand why East Nashville loves this shop so much!!!! Very grateful.